• Resolved kehorn99

    (@kehorn99)


    New version disabled ability to Import CSV. When I click on the Import CSV button nothing happens.
    I was able to install an older version to remedy that but apparently the older version did not have CSS capability so now I’m updating to current Developer version so that forms are formatted correctly.
    BUT THIS APPEARS TO BE A BUG in the new version which needs immediate remedy as I cannot upload new databases for RecordSet fields.

    The page I need help with: [log in to see the link]

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  • Plugin Author codepeople

    (@codepeople)

    Hello @kehorn99

    I’ve tested the DS fields in the latest update of the plugin and the CSV files are imported with no problems. Please, watch the video by visiting the following link:

    https://wordpress.dwbooster.com/customdownloads/2021/01/27/video-o.mp4

    Best regards.

    Thread Starter kehorn99

    (@kehorn99)

    Thanks, as always, for the quick reply.
    Your video shows attaching a local csv file. I always load the data from a CSV file on the server and use the “from URL” method pointing to a file on the server.
    Bear in mind that I’ve used this method on more than 170 database files without issue in the past. I had recently changed servers and thought that it might relate to folder permissions, however, the problem occurs in both the folder on the old server that I’ve used countless times and on the new server, having checked permissions and they are identical on both servers (having both Read, and Execute, but not Write permissions).
    Have you tested the “from URL” method?

    Plugin Author codepeople

    (@codepeople)

    Hello @kehorn99

    I’ve tested again but this time loading the CSV file from an URL, please, watch the video by visiting the following link:

    https://wordpress.dwbooster.com/customdownloads/2021/01/27/video-2-o.mp4

    I’m sorry, but we are not allowed to support any customers in these forums.

    For pro or commercial product support please contact us directly on our site.

    Commercial products are not supported in these forums. We will happily answer this and any other questions you can have on our own site.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
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