CSV “import failed due to invalid date shipped” after plugin update

  • Resolved jvwx

    (@enfueggo)


    2 months, 2 weeks ago

    Got the error after CSV upload:

    5 tracking numbers import failed
    5 tracking numbers import failed due to invalid date shipped

    We’ve never had this issue and nothing has changed to the CSV’s we create and upload, BUT this is the first upload I’ve tried after recently updating a number of plugins, including AST. Screenshots of error and CSV attached.

    Any ideas? We’re currently on Advanced Shipment Tracking version 3.6.9 (and Trackship 1.8.4 if it matters) Thank you!

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  • Plugin Author gaurav1092

    (@gaurav1092)

    Hi @enfueggo,

    When you upload the CSV file, please ensure that in the “Shipped Date Format” option, you select “mm/dd/YYYY.” Give that a try and let me know if it resolves the issue.

    Best regards,
    Gaurav

    Thread Starter jvwx

    (@enfueggo)

    @gaurav1092 Indeed, you’re right ?? I assume it defaulted back to dd/mm/YYYY after updating the plugin but now thankfully it’s staying set to mm/dd/YYYY on reload. Sorry about that, and thanks!

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