CSV – greek letters font

  • Resolved vasilisar

    (@vasilisar)


    4 years ago

    Hello,

    I have created a form for the user who wants to make a reservation to fill out.
    In this form the users write in Greek letters, so far everything is perfect.

    When I export the bookings, the file that create shows me “?” where it has Greek letters.

    Could you help me to fix it??

    Thank you!

    • This topic was modified 4 years ago by vasilisar.
    • This topic was modified 4 years ago by vasilisar.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author codepeople

    (@codepeople)

    Hi,

    Please try with the following these steps:

    1- Save the exported file as a csv

    2- Open Excel

    3- Import the data using Data–>Import External Data –> Import Data

    4- Select the file type of “csv” and browse to your file

    5- In the import wizard change the File_Origin to the related language character identifier

    6- Change the Delimiter to comma if needed

    7- Select where to import to and Finish

    This way the special characters should show correctly.

    Thank you for using the plugin!

    Thread Starter vasilisar

    (@vasilisar)

    Hello,

    Could you check my result?

    https://prnt.sc/10kerar

    Thank you!

    pavlos1994

    (@pavlos1994)

    hi, i have the same problem with the csv. I see only ???? on the fields where the customer write.
    I think we have problem with these characters by default export file(csv).

    Plugin Author codepeople

    (@codepeople)

    Hi,

    Please send a message at https://apphourbooking.dwbooster.com/contact-us with a reference to this issue and we will provide a debug version to locate the issue and apply a solution.

    Thank you!

    Plugin Author codepeople

    (@codepeople)

    Hi,

    Changing the following settings field (setting it to “No”) may be the solution:

    https://apphourbooking.dwbooster.com/customdownloads/csv-char-encoding.png

    Thank you for using the plugin!

Viewing 5 replies - 1 through 5 (of 5 total)
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