CSV export doesn’t work on Firefox

Hi relansgar,

Sorry for any issue! I haven’t had anyone else report something like this. So in either browser, does anything happen or do you get a blank page? You mentioned that the button “works” but does that just mean that you can click it and something happens or do you get the .csv file?

Thanks!

– Craig

Hi Craig,

clicking the button in my Firefox instance seems to do nothing. Devtools show that a request is sent and the correct csv data is received. But no Firefox dialogue that prompts to save that file somewhere shows up.

I’ve restarted Firefox in Troubleshooting Mode, which temporarily disables extensions, themes and reverts settings to default. In that case, the download popup shows up.

Back in my normal Firefox installation, I’ve manually disabled all extensions to rule them out and toggled some settings around but still no luck. I’m at a loss. But since I’m the first person to report this, it probably has to do something with my specific settings…

Best regards

I wonder if something in the actual content of the csv that is generated is causing an issue. Would it be possible to create a very plain test event to see if it helps? So you would want to try the following when creating the event:

– Event title should be “Test”
– Venue title should be “Test”
– Start and end date should be in a plain format
– No registrations, just export an empty event. If you could change the labels of the form fields for a moment to something plain that would be helpful.

You could also try disabling other plugins and switching themes to make sure these aren’t adding something to the export before it is generated.

I recently noticed that other downloads, for instance an attachment in Discord which opens in the browser, were not working. After “refreshing” Firefox the downloads work again. So it probably wasn’t an issue with your plugin after all. Thank you though.