• Resolved Shepstar

    (@shepstar)


    Hello, I’m using the free Version. I know that there will be limited support and WP-Rocket. Both plugins should work fine together but I keep getting the problem that after using the Redis Plugin the website CSS is broken. Once I delete the Redis Cache it works fine again.
    Unfortunately there is no setting where I can exclude things. Is there any way in solving this problem.

    Thanks.

    The page I need help with: [log in to see the link]

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  • Plugin Author Till Krüss

    (@tillkruess)

    That might be an incompatibility with another plugin that’s generating the CSS.

    Redis Object Cache won’t touch static CSS files.

    Thread Starter Shepstar

    (@shepstar)

    Thanks for the reply. We use WP Rocket which does caching but they say there is no problem when working with Redis and WP Rocket.
    My only clue is that once I get to the problem it get solved when I clear the Redis Cache, then the page works fine again. So everytime I had the problem I deleted the cache and the page was fine again. Therefor I switched it off for now.

    I’m having the same issue. Any time we make changes to our site, Redis somehow deletes or disables our CSS so the pages load all jumbled. After a cache purge it’s fine, but it keeps happening causing us massive problems. We’re using Avada to handle our theme, which Redis should be compatible with, as it’s one of the larger page builders and is very common.

    Plugin Author Till Krüss

    (@tillkruess)

    @shepstar Are you using Avada as well?

    @exavior: Are you using WP Rocket as well?

    I’m using Avada, but not WP Rocket. Seems like a lot of Avada users run into this issue with Redis caching, but I’ve never seen any solutions posted.

    I changed the Avada setting for how CSS is stored, moving it into the DB rather than in files, and this partially fixed the issue, but now we randomly get a core Avada JS file that 404s, preventing images from displaying. This too is addressed by purging the Redis cache. (not the object cache)

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