• Resolved samsonmassinga

    (@samsonmassinga)


    Critical issue we are experiencing with the Travel Monster Pro theme. We have already made several attempts to resolve the problem but have been unsuccessful thus far.
    
    To elaborate, the trip search widget is not functioning correctly. The dropdown elements are positioned outside the designated input area, resulting in an unpleasant user experience. Furthermore, we have noticed that the layout and design of our pages differ significantly from what was showcased in the "Demo Preview" of the theme.
    

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Manjil Nepali

    (@manjilnepali)

    Hello @samsonmassinga,

    Thank you for contacting WP Travel Engine team!

    We have taken the initiative to escalate the issue to our dedicated developer teams, and they have conducted a thorough investigation of the matter on your site. Their findings indicate that the problem arises from the removal of the preload style associated with the WP Travel Engine plugin from your server, or a third-party plugin could potentially influence it.

    To help resolve this issue, we kindly request that you consider the following steps:

    1. We recommend contacting your server or hosting provider to discuss this issue in further detail. They possess the expertise to address any potential conflicts related to server configurations that may impact the functionality of the plugin.
    2. Additionally, If you have any third-party plugins installed, it would be beneficial to temporarily deactivate them in order to determine if any conflicts exist with the WP Travel Engine plugin.

    We extend our gratitude for your understanding and cooperation throughout this process. Should you require any further assistance, please do not hesitate to contact us.

    Thank you!

    Plugin Support Manjil Nepali

    (@manjilnepali)

    Hello @samsonmassinga,

    Due to inactivity on this topic, we are closing this.

    If you have any questions or face any issues, please feel free to start a new topic.

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘CSS PROBLEM WITH TRAVEL MONSTER THEME’ is closed to new replies.