Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author storeapps

    (@storeapps)

    Hi,

    Sorry for the inconvenience caused.

    It seems that the Smart Reporter plugin might be conflicting with any of the other wordpress plugin on your site or some broken theme file could be causing the same issue.

    So, request you to kindly try to reproduce the same issue by deactivating all plugins and having only wooCommerce and Smart Reporter active on your site and do let us know your views on the same.

    Further, if still the issue persists then request you to kindly log a support ticket by simply mailing us the short issue description along with the wordpress admin login credentials of your site at ‘[email protected]’ so that we can investigate and resolve the issue asap.

    P.S. For any further queries or communication please do write to us at ‘[email protected]’.

    Thread Starter fid

    (@fid)

    No luck. Tried disabling all plugins still the same issue. What could cause this conflict?

    Plugin Author storeapps

    (@storeapps)

    Hi,

    Thank you for the update.

    Could you please confirm whether your wordpress theme doesn’t have any broken javascript code, as that might be causing the issue.

    Also, request you to kindly have a check with the Smart Reporter plugin on other test setup of wordpress and do let us know if you are still able to reproduce the same issue.

    Further, if still the issue persists, then request you to kindly create a wordpress admin account and forward us the same at ‘[email protected]’ so that we investigate and resolve the same issue.

    P.S. For any further queries or communication please do write to us at ‘[email protected]’.

    Thread Starter fid

    (@fid)

    This is silly. It fixed itself somehow. Didn’t do any changes whatsoever.

Viewing 4 replies - 1 through 4 (of 4 total)
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