• Resolved alx359

    (@alx359)


    Noticed the CSS code below is affecting other plugins/themes in the back-end that are using that same class name:

    plugins/tidio-live-chat/media/css/options.css?ver=4.2.1

    .logo {
        position: relative;
        display: inline-flex;
        width: 48px;
        height: 48px;
        border-radius: 20px;
        box-shadow: 0 4px 8px 0 rgba(0, 0, 0, 0.08);
    }

    Please consider wrapping.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support kamiltidio

    (@kamiltidio)

    Hi.

    Thank you for the information.
    Could you please show me a screenshot of the Tidio Widget in your WordPress backend?
    If I got it correctly – the situation you are mentioning should not be happening.

    Thank you in advance!

    Thread Starter alx359

    (@alx359)

    Not sure what you mean?
    It’s just a link in the backend. Hitting it opens your website, e.g. https://www.tidio.com/panel/settings/preferences

    Plugin Support kamiltidio

    (@kamiltidio)

    Hi!

    Thank you for writing back.
    You mentioned it happens in the backend and it’s affecting other plugins/themes.

    I believe it is happening in your WordPress backend, since I don’t have a possibility to access your backend, I would appreciate a screenshot of the issue – this way I’ll be able to check and help ??

    Thank you in advance!

    Thread Starter alx359

    (@alx359)

    Ah, okay. Here you go: https://gigahub.com/uploads/tidio-css-issue.png

    Left’s when Tidio is deactivated. The theme is Flatsome, and the plugin is “SSL Quality Checker”.

    Thanks.

    Plugin Support kamiltidio

    (@kamiltidio)

    Hi!

    Thank you very much for your response.

    I’ll forward the case to our developers!
    Have a great day ??

Viewing 5 replies - 1 through 5 (of 5 total)
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