CSS all messed up on form display
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Hello,
Can you please take a look at my pop-up?
It appears when I click the button, but the CSS is all messed up…..
URL: https://outrunseo.com/sales
Thanks!
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Hello @ds1291:
Very interesting that you are using the Thrive Visual Editor plugin for site. I just encountered a support request from another user of that same theme. The overlay on their popup was missing, as is yours.
When you build a popup using our plugin and this theme, limit all your option settings to within the popup editor itself. Don’t copy class names from the Popup Maker popup Admin, and add them into the theme visual editor. That will just get you in trouble.
I just ran our debugging tools in Chrome Dev Tools and the Console tab is returning an error from your theme. It’s saying that the following file:
failed to load. You need to troubleshoot why that page is not loading. It may have something to so with the loading of the Popup Maker plugin scripts.
I do see the HTML for the Popup Maker popup loading in the Elements tab of Dev Tools. I can trigger the display of that popup. There is no background color on the popup overlay, which I suspect is not a desirable outcome on your end.
I see in your ‘click_open’ trigger that you added an Extra CSS Selector ‘.salesbutton’. Which element on the page does that correspond to? [You need to tell me, because I’m not going to hunt for it.] Perhaps a better question to ask is this: “what element on the page (button, line of text, paragraph of content, image, graphic, section) did you want visitors to click on in order to trigger the display of the popup?
Another question: what plugin are using to build the form that you’re pulling into the popup?
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