Crowdfund page 404

Hi mikejkelley,

Thank you for contacting us. We acknowledge the frustration you may be experiencing, but please be assured that the FundEngine plugin is not the cause of the 404 error. Nevertheless, we are fully committed to assisting you in identifying and resolving this issue. Below, you’ll find a set of guidelines to help you navigate through this process:

1. Fix Your Permalink Settings: Please reset the permalink from settings > permalink. Keep it plain and save changes. Now the issue should solve and you can revert back to previous settings.

2. Update the WordPress .htaccess File: Review the .htaccess file for any misconfigurations or directives that might be causing URLs to resolve incorrectly.

3. Review Server Logs: Access your server logs to see if there are any clues as to why the 404 errors are occurring. Look for patterns or specific requests that might be triggering the issue.

4. Check for Redirects: Verify if there are any redirect rules in place that might be redirecting users to non-existent pages, thereby resulting in a 404 error.

5. Clear Cache: If you’re using any caching mechanisms, clear the cache to ensure that you’re not serving outdated or incorrect content.

Please follow these steps and let us know if you encounter any challenges or if you require further assistance. You can also get help from this article.

Regards,
Amir

Hi mikejkelley,

Hope you are doing fine. We haven’t received any response from you regarding the issue you have faced and assuming that the issue is resolved now. We respectfully ask you to reconsider your rating. A one-star review on a public platform can mislead potential users and negatively impact the reputation of our plugin. Considering these factors, we earnestly hope you will revisit your rating decision.

We appreciate your attention to this matter and look forward to your response.

Regards,
Amir