Cross sell bug

  • Resolved basvweb

    (@basvweb)


    3 years, 3 months ago

    Hi,

    When I add a product as cross sell to another product it will show on the single product page (as it should do).

    But when I disable that certain product, for it to be hidden on the whole website it gets hidden everywhere but not on the cross sell section of the single product page it is attached to..

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  • Hello,

    I have tested this in a fresh WooCommerce installation and I could not reproduce the same issue.?This kind of problem is usually caused by a conflict with your theme or with another plugin. To determine what’s causing the issue, please temporarily switch your theme back to Storefront and disable all plugins except for WooCommerce. If that resolves the issue, then re-enable plugins one-by-one until you find the one that’s causing the conflict.

    You can find a more detailed explanation on how to do a conflict test here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    Hi @basvweb

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

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