cron.ERROR: Sending frequency limit has been reached

  • Hi

    I have a client with a daily newsletter and in the past 3 days the newsletter is not sending as normal. In the error logs, isee a lot of messages with:

    cron.ERROR: Sending frequency limit has been reached. {“error”:”[object] (Exception(code: 0): Sending frequency

    The site it is hosted on Cloudways.

    The cron job settings are – Server side cron (Linux cron) – with the recomended code and frequency.

    I am using AWS SES with the recommended sending frequency – 100 email per 5 min

    I have a paid subscription and already sent a support ticket but no response.

    Does anybody had this issue?

    Thank you

Viewing 1 replies (of 1 total)
  • Plugin Support B C. a11n

    (@battouly)

    Hi @paulogonalves,

    cron.ERROR: Sending frequency limit has been reached. {“error”:”[object] (Exception(code: 0): Sending frequency

    By default, MailPoet doesn’t impose any limits on sending through a 3rd party sending service.
    ?
    Therefore, I suggest you double-check the limits on Amazon side.

    You may also want to try setting up Linux cron following?these steps?to see if that makes a difference.
    ?
    Let us know how it goes or need further help.

Viewing 1 replies (of 1 total)
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