CRM Company Import

  • Resolved wp2874

    (@wp2874)


    8 years ago

    Hello,

    WP ERP is an incredible plugin and tool, so many great features.

    I was working to import company contacts in the CRM via a CSV file, based on the sample one from with the CRM import page. On the import tab I map the columns from the CSV, though when I click the import button, it redirects me to the admin dashboard. No companies are imported (tried small about 5 rows of data, and large several hundred rows, with the same result).

    Might I be doing something incorrectly? Any ideas won how I might get the import to work?

    I certainly apprecite any thoughts that can be shared.

    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author weDevs

    (@wedevs)

    Hello @wp2874,

    We apologize for the inconvenience. We would request you to check the following-

    1. Turn on WordPress debug mode and check if there is any error message during the process.
    2. You can also check the browser console for messages.
    3. There could be a plugin or script conflict. So you can disable all the plugins except WP ERP and switch to a default WordPress theme during the process.

    I would also request you to send the CSV file to support at wperp dot com for further investigation.

    Thank you for your time and cooperation ??

    Thread Starter wp2874

    (@wp2874)

    Hello,

    Thanks for your time and reply. I have tried the suggestions, though the issue remains. Details below:

    1. Turned debug mode on via adding the debug line to the wp-config.php file, though no errors came up when trying the import process

    2. Checked the console in firefox in firebug, no errors came up during import process

    3. Disabled all plugins except the ERP plugin (and using a defaut wordpress theme). Ran import, was redirected to wordpress admin page and no contacts imported (disabled the plugins before trying items 1 & 2, to reduce the variables at play)

    Also tried importing via chrome browser, same things experienced.

    Just sent an email to the address you mentioned, with an attached csv to look into.

    Please let me know if you might have any other suggestions, I appreciate your time and help very much, and look forward to using this CRM, the ERP tool looks great.

    Thanks

    Plugin Author weDevs

    (@wedevs)

    Thank you for reporting the issue and providing the file. We have fixed the issue. You can have a look at the commits here
    https://github.com/wp-erp/wp-erp/commit/005f6610d55fe9f8bd982d3a5f654d777684f55d
    https://github.com/wp-erp/wp-erp/commit/daead1e3e88ea5a8ab26e97aa344d51f5f00c254

    The entire develop version is available to download from here https://www.dropbox.com/s/ppp5g38e26fs3c7/erp-v1.1.5.zip?dl=0

    Replacing the existing plugin with the develop version will fix your issue.

    If the above solution fixes the issue, please confirm in reply and mark this thread as resolved ??

    Plugin Author weDevs

    (@wedevs)

    The importing issue is fixed by this commit https://github.com/wp-erp/wp-erp/commit/005f6610d55fe9f8bd982d3a5f654d777684f55d

    Please download the latest develop version from here and replace your existing plugin https://www.dropbox.com/s/ppp5g38e26fs3c7/erp-v1.1.5.zip?dl=0

Viewing 4 replies - 1 through 4 (of 4 total)
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