Critical wordpress error after plugin update

  • Resolved ex501

    (@ex501)


    5 years ago

    Hello,
    After I updated your plugin I keep getting critical error when I try to click on plugin in wordpress menu. File listing on pages is not affected but I can’t access to plugin …

    Any ideas please?

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author Mitchell Bennis

    (@eemitch)

    Hi. Please be more specific. What did the error say? What plugin did you update?

    Thread Starter ex501

    (@ex501)

    I updated folders extension.

    Error says: Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 4096 bytes) in /home/sitename/public_html/wp-includes/compat.php on line 182

    Thread Starter ex501

    (@ex501)

    I solved problem by increasing memory in default-constants.php from 40MB to 512M but isn’t that too much for this plugin?! It won’t work even on 256M

    Plugin Author Mitchell Bennis

    (@eemitch)

    Glad you got it fixed.

    The memory required will depend on how large your file list is.

    Thread Starter ex501

    (@ex501)

    Hello,
    Again my plugin broke and it doesn’t work.
    Are you telling me that I need tons and tons of RAM to increase in order plugin to work?

    Plugin Author Mitchell Bennis

    (@eemitch)

    Please be more specific. What has broke? What error are you seeing. How large is your file list? Be happy to help, but need info.

    Thread Starter ex501

    (@ex501)

    Error says: Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 4096 bytes) in /home/sitename/public_html/wp-includes/compat.php on line 182

    I have a lot of files but they are not large…

    Plugin Author Mitchell Bennis

    (@eemitch)

    It’s saying the max PHP memory of 268 MB was exhausted. Bump your max up further and you should be good for a while. Also, if you are on a shared hosting platform, consider upgrading to a VPS or dedicated server.

    The size of the files matter much less than the quantity. The files are scanned into an array. As your list gets bigger, so does the array. At some point you will also be limited to the amount of data MySQL can store in an option value.

    Soon there will be the ability to create more than one list. This should help keep resource requirements low, as only the relevant file list (array) will need to be loaded.

    Thread Starter ex501

    (@ex501)

    That’s very unlucky. My memory is already 1024 and I have more lists (folders).

    Plugin Author Mitchell Bennis

    (@eemitch)

    Okay. Something is amiss. Please contact your host. They should be able to see where the problem is.

Viewing 10 replies - 1 through 10 (of 10 total)
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