critical website error

  • Resolved francielir

    (@francielir)


    7 months, 4 weeks ago

    When downloading and installing the free version, configuring all my required credentials, when configuring the templates, a critical error appeared on the site after saving, however, this error only prevents you from viewing the template tab, the rest of the site is ok… and even after removing and reinstalling the error continues. All the configuration was done following official videos of the application on YouTube. And the API is ok and active and working, when I test it from the META business panel it works fine.

    The page I need help with: [log in to see the link]

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  • Plugin Support ashlyjohny

    (@ashlyjohny)

    Hello @francielir ,

    Please go to the settings page and enter the correct data. Save the changes. Then, go to the tab settings page and reload it twice. After that, check for any issues on the page. If there are any errors, please revert with the corresponding screenshots and any error?logs?found.

    Thank you!

Viewing 1 replies (of 1 total)
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