Critical Web Error

  • Resolved roughworks

    (@roughworks)


    2 years, 7 months ago

    I updated the plugin to the most recent version (Version 9.4) and now my short-code [wt] is producing an error on the page which reads:

    There has been a critical error on this website.
    Learn more about troubleshooting WordPress.

    I have disabled the plugin and that fixed the page. I removed the short-code and that also fixed the page. Since it has been localized I am curious what I can change to help it display?

    Thank you,
    Jeffrey

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author YeKen

    (@aliakro)

    Oh, not good!

    Do you have a copy of your PHP error log?

    Thread Starter roughworks

    (@roughworks)

    This is the only error log I could find:

    [Wed Apr 6 03:07:25 2022] [error] [client 199.126.226.184] ModSecurity: Warning. [Rule: ‘FILES’ ‘!@rx ^$’] [id “77317957”] [msg “IM360 WAF: Track file upload||File:E285638C-4780-49AD-B909-B4760117B95A.jpeg||Size:*/*||User:mdweigh1||SC:/home/mdweigh1/public_html/wp-admin/admin-ajax.php||T:LITESPEED||”] [severity “NOTICE”] [tag “service_i360custom”] [tag “noshow”] [hostname “mdweightloss.ca”] [uri “/wp-admin/admin-ajax.php”], referer: https://mdweightloss.ca/portal/members/joanna-lindnergmail-com/profile/change-avatar/
    [Wed Apr 6 03:07:04 2022] [error] [client 199.126.226.184] ModSecurity: Warning. [Rule: ‘FILES’ ‘!@rx ^$’] [id “77317957”] [msg “IM360 WAF: Track file upload||File:AB51C1A3-55B9-49B5-9885-1874B24022E2.jpeg||Size:*/*||User:mdweigh1||SC:/home/mdweigh1/public_html/wp-admin/admin-ajax.php||T:LITESPEED||”] [severity “NOTICE”] [tag “service_i360custom”] [tag “noshow”] [hostname “mdweightloss.ca”] [uri “/wp-admin/admin-ajax.php”], referer: https://mdweightloss.ca/portal/members/joanna-lindnergmail-com/profile/change-avatar/
    [Mon Apr 4 22:51:21 2022] [error] [client 199.126.226.184] ModSecurity: Warning. [Rule: ‘FILES’ ‘!@rx ^$’] [id “77317957”] [msg “IM360 WAF: Track file upload||File:6CC6779E-4D34-4E7B-A32A-A3995A67877F.jpeg||Size:*/*||User:mdweigh1||SC:/home/mdweigh1/public_html/wp-admin/admin-ajax.php||T:LITESPEED||”] [severity “NOTICE”] [tag “service_i360custom”] [tag “noshow”] [hostname “mdweightloss.ca”] [uri “/wp-admin/admin-ajax.php”], referer: https://mdweightloss.ca/portal/members/joanna-lindnergmail-com/profile/change-avatar/
    [Mon Apr 4 22:50:03 2022] [error] [client 199.126.226.184] ModSecurity: Warning. [Rule: ‘FILES’ ‘!@rx ^$’] [id “77317957”] [msg “IM360 WAF: Track file upload||File:845D81EA-9D75-4E77-BD80-5F3C6A27F125.jpeg||Size:*/*||User:mdweigh1||SC:/home/mdweigh1/public_html/wp-admin/admin-ajax.php||T:LITESPEED||”] [severity “NOTICE”] [tag “service_i360custom”] [tag “noshow”] [hostname “mdweightloss.ca”] [uri “/wp-admin/admin-ajax.php”], referer: https://mdweightloss.ca/portal/members/joanna-lindnergmail-com/profile/change-avatar/
    [Mon Apr 4 19:08:14 2022] [error] [client 199.126.226.184] ModSecurity: Warning. [Rule: ‘FILES’ ‘!@rx ^$’] [id “77317957”] [msg “IM360 WAF: Track file upload||File:D9F1D7CE-AFC7-11EC-9EA2-1680FC4946E1.jpg||Size:*/*||User:mdweigh1||SC:/home/mdweigh1/public_html/wp-admin/admin-ajax.php||T:LITESPEED||”] [severity “NOTICE”] [tag “service_i360custom”] [tag “noshow”] [hostname “mdweightloss.ca”] [uri “/wp-admin/admin-ajax.php”], referer: https://mdweightloss.ca/portal/members/joanna-lindnergmail-com/profile/change-avatar/
    [Mon Apr 4 19:07:57 2022] [error] [client 199.126.226.184] ModSecurity: Warning. [Rule: ‘FILES’ ‘!@rx ^$’] [id “77317957”] [msg “IM360 WAF: Track file upload||File:IMG_8380.JPG||Size:*/*||User:mdweigh1||SC:/home/mdweigh1/public_html/wp-admin/admin-ajax.php||T:LITESPEED||”] [severity “NOTICE”] [tag “service_i360custom”] [tag “noshow”] [hostname “mdweightloss.ca”] [uri “/wp-admin/admin-ajax.php”], referer: https://mdweightloss.ca/portal/members/joanna-lindnergmail-com/profile/change-avatar/
    [Mon Apr 4 17:40:38 2022] [error] [client 199.126.226.184] ModSecurity: Warning. [Rule: ‘FILES’ ‘!@rx ^$’] [id “77317957”] [msg “IM360 WAF: Track file upload||File:IMG_8380.JPG||Size:*/*||User:mdweigh1||SC:/home/mdweigh1/public_html/wp-admin/admin-ajax.php||T:LITESPEED||”] [severity “NOTICE”] [tag “service_i360custom”] [tag “noshow”] [hostname “mdweightloss.ca”] [uri “/wp-admin/admin-ajax.php”], referer: https://mdweightloss.ca/portal/members/joanna-lindnergmail-com/profile/change-avatar/
    [Mon Apr 4 17:40:23 2022] [error] [client 199.126.226.184] ModSecurity: Warning. [Rule: ‘FILES’ ‘!@rx ^$’] [id “77317957”] [msg “IM360 WAF: Track file upload||File:IMG_8380.JPG||Size:*/*||User:mdweigh1||SC:/home/mdweigh1/public_html/wp-admin/admin-ajax.php||T:LITESPEED||”] [severity “NOTICE”] [tag “service_i360custom”] [tag “noshow”] [hostname “mdweightloss.ca”] [uri “/wp-admin/admin-ajax.php”], referer: https://mdweightloss.ca/portal/members/joanna-lindnergmail-com/profile/change-avatar/

    Plugin Author YeKen

    (@aliakro)

    Could you forward that one to your web host. It looks like a security thing kicking in their end ??

    Cheers,

    Ali

    Plugin Author YeKen

    (@aliakro)

    Closing as no reply.

Viewing 4 replies - 1 through 4 (of 4 total)
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