CRITICAL Uncaught Error: Call to a member function expand_user() on bool

  • Resolved AJD

    (@ajd)


    1 year, 12 months ago

    
We are seeing the following error in the logs and customers are having difficulty checking out. We are not using jetpack. 


2023-03-29T02:35:11+00:00 CRITICAL Uncaught Error: Call to a member function expand_user() on bool in /home/****/public_html/wp-content/plugins/woocommerce-payments/vendor/automattic/jetpack-sync/src/replicastore/class-table-checksum-usermeta.php:163
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  • Hi @ajd

    Thanks for reaching out!

    I understand that you are receiving the error message above which unable your customers to place orders on your site, correct?

    I’d like to understand your site properly, please share your System Status Report that you can find via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

    If you could also provide the fatal error logs (if any) under WooCommerce > Status > Logs.

    You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

    Thanks!

    Thread Starter AJD

    (@ajd)

    Hi, this error hasn’t recurred, so maybe it was a theme or plugin conflict. I’ll post back if it happens again.

    Thanks.

    Plugin Support Beauty of Code (woo-hc)

    (@beautyofcode)

    Hi @ajd ,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – feel free to create a new topic should you need any further help.

    Cheers!

Viewing 3 replies - 1 through 3 (of 3 total)
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