Critical Transfer Error

  • Resolved attractmore

    (@attractmore)


    3 years, 6 months ago

    The migration seemed to start OK then this message

    Uncaught RuntimeException: SplFileInfo::getSize(): stat failed for /sites/curiosity-box.net/files/web/app/db.php in /sites/curiosity-box.net/files/web/app/plugins/siteground-migrator/includes/class-siteground-migrator-directory-service.php:208 Stack trace: #0 /sites/curiosity-box.net/files/web/app/plugins/siteground-migrator/includes/class-siteground-migrator-directory-service.php(208): SplFileInfo->getSize() #1 /sites/curiosity-box.net/files/web/app/plugins/siteground-migrator/includes/class-siteground-migrator-directory-service.php(231): Siteground_Migrator_Directory_Service::get_directory_size() #2 /sites/curiosity-box.net/files/web/app/plugins/siteground-migrator/includes/class-siteground-migrator-api-service.php(95): Siteground_Migrator_Directory_Service::get_wordpress_size() #3 /sites/curiosity-box.net/files/web/app/plugins/siteground-migrator/includes/class-siteground-migrator-transfer-service.php(261): Siteground_Migrator_Api_Service->get_installation_info() #4 /sites/curiosity-box.net/files/web/app/p in /sites/curiosity-box.net/files/web/app/plugins/siteground-migrator/includes/class-siteground-migrator-directory-service.php on line 208

    Any thoughts about what is happening?

    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Stoyan Georgiev

    (@stoyangeorgiev)

    Hey there @attractmore,

    Usually, this error is caused if a file is larger than what’s set in your PHP configuration under post_max_size and upload_max_filesize. Could you try to increase the values of those variables and restart the transfer?

    Feel free to reach back to us if you encounter any issues after that.

    Kind regards,
    Stoyan

    Thread Starter attractmore

    (@attractmore)

    I doubled the values of those parameters but same error, I’m afraid.

    I’m now trying with a different site. Can I be 100% clear about what happens during the migration. The site is COPIED to the new destination and the files/database etc remain intact on the original server. Is that correct? I’m 99.9% sure that’s right but need that extra 0.1% so I don’t create a huge problem for myself!

    Plugin Author Stoyan Georgiev

    (@stoyangeorgiev)

    Hey there @attractmore,

    The website is copied at the new destination, and no changes are made to the original destination.

    If you have doubled those values, please try increasing them to the maximum allowed on your hosting environment. If that does not work, make sure you do not have files that are larger than those limits.

    Kind regards,
    Stoyan

    Plugin Author Stoyan Georgiev

    (@stoyangeorgiev)

    Marking as resolved due to no reply.

Viewing 4 replies - 1 through 4 (of 4 total)
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