Critical problem: file appears to be malicious or unsafe

  • Resolved stevewheezy

    (@stevewheezy)


    2 years, 9 months ago

    Please help me.

    Wordfence notified me that some files are malicious and possibly planted by hackers.

    I have no idea about these files so it’s definitely not from me. They are about 35 of them.

    I tried to delete the files from Wordfence but they couldn’t. Keeps saying error and that it’s a read only file.

    The files path start with- snapshot/daily.2022-06-24_0010/wp-content/cache/all/….

    Please let me know how to fix this fast before it gets out of hand.

Viewing 1 replies (of 1 total)
  • Plugin Support wfpeter

    (@wfpeter)

    Hi @stevewheezy, thanks for getting in touch.

    It has been known for caching plugins to return false-positives or place files inside the WordPress installation where they get flagged as non-core files but this is not generally considered normal or good practice.

    I would certainly try navigating to the path given using your hosting file manager or FTP access and deleting the files manually after taking a backup just in case this breaks your site. If you remove the files, the site works and running another scan reports no issues, this may be the only step you need to take.

    Let me know if this solves the issue!

    Peter.

Viewing 1 replies (of 1 total)
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