critical mistake on check out page

  • Resolved wsk2120

    (@wsk2120)


    4 years ago

    Hallo,

    I can’t enter my check out page anymore. It says that there is a critical mistake on my website. It was Ok yesterday. I’ve recovered the whole website back to last week, but the problem is still there. I try to make a new checkout page, but once I set it to be the woocommerce check out page, it collapsed. The whole website is useless without the checkout page. Please help me.

    thanks in advance

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Cara

    (@dcka)

    Hi, @wsk2120!

    I did try to checkout on your store, and I encountered the error.

    Can you let us know more about how you’re making the new checkout page? Are you using a page builder like Elementor for this?

    Can you also try if using a simple page with only the [woocommerce_checkout] shortcode in it as your Checkout Page will still result in the error?

    If you’re interested, you can see more detailed information about setting the page in this guide:
    https://docs.woocommerce.com/document/woocommerce-pages/

    Thread Starter wsk2120

    (@wsk2120)

    Thank you for the quick answer!

    I create a new page with elementor wedgit “woocommerce page” and set it to the check out page. There ist no difference with the shortcode.

    Everything is fine when I add the woocommer-page or shortcode with elementor, but once I save and close it, I cant open (edit or view) it again.

    As I am describing the problem, the Check out page works somehow normally again….

    Thank you though! I will come back if something happens again.

    Plugin Support abwaita a11n

    (@abwaita)

    Hi @wsk2120,

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Glad to hear that checkout works as expected, and, hopefully, the problem has not recurred!

    If you have further questions, please feel free to open a new topic.

    Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘critical mistake on check out page’ is closed to new replies.