Critical issues in site health report

  • Hello Sirs,

    I found the plugin causes 2 critical issues report in site health status.
    1) An active PHP session was detected
    2) The REST API encountered an error
    See screenshot: https://ibb.co/qCvWT8J

    I tested and confirmed by deactivating the plugin, the above said 2 issues disappeared.
    This plugin you renamed it as Ouidah Product Designer, I have version 7.7.1 installed.

    Please help. Thanks in advance!

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hello there,

    I’m so sorry about the issues.
    Could you please submit a ticket here on our website by filling out the contact form? Our dev team will evaluate the issues and attempt to help you resolve them.

    Regards.
    Adeniran.

    Thread Starter cfm168

    (@cfm168)

    I have submitted a ticket for this issue 2 days ago. But no response so far.

    Deactivated your plugin, my site health reported has 0 critical issue.

    Hello,

    We did respond to you a few hours after you submitted your query. We also asked for access details to your staging site in order to diagnose and then attempt to resolve the issue.

    Please reach.

    Best regards.
    Adeniran.

Viewing 3 replies - 1 through 3 (of 3 total)
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