critical fatal error after update

2024-07-21T03:22:52+00:00Critical Maximum execution time of 1200 seconds exceeded Additional context{ “error”: { “type”: 1, “file”: “/home/customer/www/mummygrab.com.my/public_html/wp-includes/class-wpdb.php”, “line”: 2344 }, “backtrace”: [ { “file”: “/home/customer/www/mummygrab.com.my/public_html/wp-content/plugins/woocommerce/includes/class-woocommerce.php”, “line”: 358, “function”: “critical”, “class”: “WC_Logger”, “type”: “->” }, { “function”: “log_errors”, “class”: “WooCommerce”, “type”: “->” } ] }2024-07-21T13:44:02+00:00Critical Uncaught Error: Call to a member function get_tax_class() on null in /home/customer/www/mummygrab.com.my/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart-totals.php:232 Additional context{ “error”: { “type”: 1, “file”: “/home/customer/www/mummygrab.com.my/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart-totals.php”, “line”: 232 }, “backtrace”: [ “”, “#0 /home/customer/www/mummygrab.com.my/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart-totals.php(658): WC_Cart_Totals->get_items_from_cart()”, “#1 /home/customer/www/mummygrab.com.my/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart-totals.php(150): WC_Cart_Totals->calculate_item_totals()”, “#2 /home/customer/www/mummygrab.com.my/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart-totals.php(141): WC_Cart_Totals->calculate()”, “#3 /home/customer/www/mummygrab.com.my/public_html/wp-content/plugins/woocommerce/includes/class-wc-cart.php(1409): WC_Cart_Totals->__construct(Object(WC_Cart))”, “#4 /home/customer/www/mummygrab.com.my/public_html/wp-content/plugins/woocommerce/includes/class-wc-form-handler.php(717): WC_Cart->calculate_totals()”, “#5 /home/customer/www/mummygrab.com.my/public_html/wp-includes/class-wp-hook.php(324): WC_Form_Handler::update_cart_action(”)”, “#6 /home/customer/www/mummygrab.com.my/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array)”, “#7 /home/customer/www/mummygrab.com.my/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)”, “#8 /home/customer/www/mummygrab.com.my/public_html/wp-settings.php(722): do_action(‘wp_loaded’)”, “#9 /home/customer/www/mummygrab.com.my/public_html/wp-config.php(58): require_once(‘/home/customer/…’)”, “#10 /home/customer/www/mummygrab.com.my/public_html/wp-load.php(50): require_once(‘/home/customer/…’)”, “#11 /home/customer/www/mummygrab.com.my/public_html/wp-blog-header.php(13): require_once(‘/home/customer/…’)”, “#12 /home/customer/www/mummygrab.com.my/public_html/index.php(17): require(‘/home/customer/…’)”, “#13 {main}”, “thrown” ] }

Hi @wwmummygrab,

Thanks for reaching out.

I understand you’re facing a critical error after updating WooCommerce, is that correct?

Maximum execution time of 1200 seconds exceeded Additional context

Looking at the shared error message, it indicates that a process on your site is exceeding the maximum execution time of 1200 seconds. You can try increasing the maximum PHP time limit to see if this resolves the issue.

Uncaught Error: Call to a member function get_tax_class() on null in /home/customer/www/mummygrab.com.my/public_html/wp-

This error is coming from the WooCommerce Cart Totals class, so it’s likely related to the calculation of cart totals. You may want to check your theme or any customizations you’ve made related to cart totals.

Should the issue persist, I recommend running a full conflict test. You can find the steps to follow here. Please be sure to have a site backup in place.

I hope this helps.

THE server team there saying 600 is recomended and now we already twist into 1200 but it doesnt solve problem. so, is NOT recomended keep increasing it as it doesnt solve the issue but increase the risk

Hi again @wwmummygrab,

Thank you for sharing an update on this. However, I’m just curious, were you able to run a conflict test as I had earlier suggested or otherwise?

In most cases, such issues are caused by conflicts between your theme/plugins. Please try this out and let us know how it goes.