critical error with update

  • Resolved CP

    (@anaizar)


    4 years, 6 months ago

    I just had a critical error on my site with today′s update, I′ve deactivated the plugin.
    What do you suggest?
    Thanks!!

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)

  • Hello.

    What did you do before the error appeared? I need the error text. It should have come to your email address

    Thread Starter CP

    (@anaizar)

    Update the plugin

    The error that is generated is this:

    [15-Sep-2020 18:05:30 UTC] PHP Fatal error: Cannot declare class Minify_HTML, because the name is already in use in / home / bricoemo / public_html / wp-content / plugins / clearfy / components / html-minify /includes/classes/ext/php/class-minify-html.php on line 19

    It is originated by the plugin: Webcraftic Clearfy – WordPress optimization plugin

    It looks like a conflict with another plugin. Do you have any other plugins to optimize? Disable them

    Thread Starter CP

    (@anaizar)

    No I dont′as fas as I know.
    I′ve updated GDPR Cookie Compliance (CCPA, PIPEDA ready) on the same day.
    The rest of plugins are updated

    Did you send me the full text of the error? There should be more

    Thread Starter CP

    (@anaizar)

    Howdy!

    Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

    In this case, WordPress caught an error with one of your plugins, Webcraftic Clearfy – WordPress optimization plugin.

    First, visit your website (https://vozyemociones.com/) and check for any visible issues. Next, visit the page where the error was caught and check for any visible issues.

    Please contact your host for assistance with investigating this issue further.

    When seeking help with this issue, you may be asked for some of the following information:
    WordPress version 5.5.1
    Current theme: GeneratePress Child (version )
    Current plugin: Webcraftic Clearfy – WordPress optimization plugin (version 1.7.3)
    PHP version 7.4.9

    Error Details
    =============
    An error of type E_COMPILE_ERROR was caused in line 19 of the file /home/bricoemo/public_html/wp-content/plugins/clearfy/components/html-minify/includes/classes/ext/php/class-minify-html.php. Error message: Cannot declare class Minify_HTML, because the name is already in use

    We fixed an incompatibility with the WP-Optimize plugin. Update Clearfy to the latest version 1.7.4

    Thread Starter CP

    (@anaizar)

    Done! everything seems ok.. thanks!

Viewing 8 replies - 1 through 8 (of 8 total)
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