• Resolved soporte web

    (@soportee)


    Hello,

    There is an error accessing as a webmaster with your iThemes Security plugin. We have the option to hide desktop but can access the web indicating the following link type: ‘(…) / wp-login.php? Itsec-hb-token = xxx’, where xxx is any word other than the one indicated As slug.

    Thank you.

Viewing 8 replies - 1 through 8 (of 8 total)
  • @soportee

    Ok, so this is probably what you are doing (Guessing because your problem description is not very clear):

    Let’s assume the Hide Backend slug is set to: letmein

    1. Access https://www.example.com/letmein
    Result: Redirect to https://www.example.com/wp-login.php?itsec-hb-token=letmein
    Dashboard login screen displays ok.

    2. Access https://www.example.com/wp-login.php?itsec-hb-token=trumpisanidiot
    Result: No redirect.
    Dashboard login screen displays ok.

    Step 2 works because at step 1 a itsec-hb-login-xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx cookie was created in your browser which allows the regular (wp-login.php but also wp-admin url) to function for an hour. Only AFTER the cookie expires (> 1 hour), ANY wp-login.php url will no longer work (from the same browser).

    So after cookie expiration you have to use https://www.example.com/letmein (or https://www.example.com/wp-login.php?itsec-hb-token=letmein) again.

    Thread Starter soporte web

    (@soportee)

    Hello,

    First of all thanks for the quick response.

    You’ve relieved me a lot with the answer, and so it is. I tested the address on another internet browser and it worked perfectly.

    All the fear came when I saw in the log table several incorrect logon attempts.

    I’ll follow up.

    Again, thank you very much.

    Good weekend, my friend.

    So… I have the same problem… and my native languaje is Spanish… let see if I got it…

    iThemes Security still hides backend…!!!???
    I am just having headaches because a cookie…!!!???

    If I migrate from iTS 6.2.1 to iTS 6.4.0, then I will have a an error to access to my dashboard for 1 hour because there is a cookie with 1 hour expiration affecting the new redirection path..???

    Regards Leon..!!

    Mark

    (@markclifford)

    I’m getting the following error:

    Forbidden

    You don’t have permission to access /wp-login.php on this server.

    What do I do now?

    @markclifford

    Temporarily deactivate the iTSec plugin.

    If the issue persists it’s not an iTSec plugin issue.

    Mark

    (@markclifford)

    It’s deffinately a problem with the plugin. I’m designing the login page at the moment using Ultimate Branding by WPMUDEV and after a while I get the forbidden error and I’m locked out. I removed everything to do with iTsec in the htaccess file and I could get access again.

    Not sure what to do….

    • This reply was modified 7 years, 3 months ago by Mark.
    Mark

    (@markclifford)

    I’m guessing the constant reloading of the login page was casuing this error to happen. I’ll see if it appears when using the site normally….

    • This reply was modified 7 years, 3 months ago by Mark.

    @markclifford

    (Missed your last post so this is just a reminder that my message below is a response to your earlier post).

    Ok, I see.
    Temporarily deactivating the iTSec plugin automatically clears any plugin rules added to the .htaccess file … No need to remove those lines manually ??

    Hmm, looks like your IP is getting banned in the .htaccess file.
    (Which means you cannot access any file … not just the wp-login.php file.)

    Which is weird, because your IP is automatically whitelisted (temporarily for 24 hours) by the plugin when logging in as a user with the Administrator role. Or have you not at least logged in once as a user with the Administrator role assigned ?

    Please provide the following info which will give me some context:

    WordPress 4.8.1 ?
    iTSec plugin 6.4.0 ?
    Apache version ?
    PHP version ?
    Local dev env ?
    Linux/Windows ?
    Multi Site env ?

    If it is indeed the plugin banning your IP you could permanently whitelist your IP in the plugin Global Settings module while you are still developing the login page.

    • This reply was modified 7 years, 3 months ago by pronl. Reason: Added a short clarification of my post
Viewing 8 replies - 1 through 8 (of 8 total)
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