Critical error with Post Grid and Elementor

  • Resolved binarioman

    (@binarioman)


    2 years, 7 months ago

    The problem appears in edit mode.
    When I try to edit a page created with Elementor it never loads. After a few minutes, Elementor suggests opening it in safe mode. I can only access the editing of that page by disabling the EA plugin completely or the Dynamic Content Elements in EA Settings.
    I’m using Post Grid on a couple of Elementor pages but now I can’t edit this widget on my pages. With the others where you are not using EA there is no problem.

    • This topic was modified 2 years, 7 months ago by binarioman.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support Amit Barai Alit

    (@amitbarai013)

    Hi @binarioman,
    Hope you are doing well.

    Thanks for sharing the URL with us. Can you please check for plugin conflicts by following this: You can check for plugin conflicts by deactivating all the third-party plugins one by one except for Elementor and Essential Addons for Elementor. Simply go to your WordPress Dashboard and navigate to wp-admin -> Plugins and then, deactivate other plugins.

    Besides, you can switch to a different theme like Astra, Flexia or Twenty Twenty. And, check back as well.

    Also, please update the plugins to the latest version according to the following:

    Elementor version 3.7.1 and Essential Addons for Elementor version 5.2.1

    Let me know how it goes.
    Thank you.

    Thread Starter binarioman

    (@binarioman)

    I tried, Elementor only opens that page if I disable Essential Addons. With other plugins there is no problem. The plugins are up to date.

    • This reply was modified 2 years, 7 months ago by binarioman.
    Plugin Support Amit Barai Alit

    (@amitbarai013)

    Hi @binarioman ,

    We are really sorry to hear that. Will you please create the template for that affected page and insert that template on another page?

    Also, please update the plugins to the latest version according to the following:

    Elementor version 3.7.1 and Essential Addons for Elementor version 5.2.3

    Hope this will solve your issue.
    Let me know how it goes.

    Thank you.

    Plugin Support Amit Barai Alit

    (@amitbarai013)

    Hello @binarioman ,

    Greetings. Hope you are doing well. We didn’t hear from you since then. Can you please inform me whether your issue mentioned above is already fixed or not?

    Let us know the update.

    Thank you.
    Have a good day!

    Thread Starter binarioman

    (@binarioman)

    I fixed but not in the way you suggested. I had to add this code in .httaccess to load your plugin in elementor:

    <IfModule mod_substitute.c>
    SubstituteMaxLineLength 10M
    </IfModule>

    Plugin Support Amit Barai Alit

    (@amitbarai013)

    Hi @binarioman ,

    Thank you so much for letting us know the update.

    I am so glad to know that your issue has been resolved.

    Still if you want us to investigate this deeply, you can contact us.

    Please let us know if you need assistance further.

    Have a good day! ??

    Thread Starter binarioman

    (@binarioman)

    Of course, I really want to know how that line affects the loading of Essential Addons in Elementor. I just found a recommendation in other post over the internet but with no more explanations.

    Plugin Support Amit Barai Alit

    (@amitbarai013)

    Hi @binarioman ,
    Hope you are doing well.

    This issue may happen due to any other issue on your website. Please contact us here so that our team can investigate the issue deeply and assist you.

    Thank you.
    Have a good day!

    Plugin Support Mahbub Shovan

    (@mahbubshovan)

    Hi @amitbarai013

    How are you doing today? So, has your issue been resolved? Can you please let us know? If you need further assistance, we will surely help you out.

    Thank you.

Viewing 9 replies - 1 through 9 (of 9 total)
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