Critical Error While editing

  • Resolved marrazzo

    (@marrazzo)


    6 months, 1 week ago

    Hi! I was editing and adding portfolios, but sudenly after saving one portfolio I get this message,

    “There has been a critical error on this website. Please check your site administrator’s email inbox for instructions.”

    I can still add new portfolios, and manually type the shortcode adding one number to the last ID.

    But I can’t edit what I have done before.

    Pleas help me!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Jasmine

    (@hyenokian)

    Dear @marrazzo,

    Thank you for your topic.

    I would like to note that we checked the case on our end and couldn’t find any problems in this regard.
    The plugin worked normally and there was no critical issue.

    As we need additional information, please contact us via this form for further investigation of your case. Our customer care specialists are ready to check the case and help you accordingly as soon as possible.

    Thank you.

    Plugin Support Jasmine

    (@hyenokian)

    Dear @marrazzo,

    We’re closing this ticket for now as we last heard from you 1 week ago.

    Unfortunately, we haven’t heard from you via contact form as well.

    If the query is unresolved, drop us a line and we’ll get back to you at the earliest and the ticket will be re-opened.

    For a new query, feel free to open a new topic. Our Customer Care Specialists will be happy to help you.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
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