• Resolved ante1974

    (@ante1974)


    I currently have:

    PPOM for WooCommerce by N-MEDIA by Najeeb Ahmad – 22.8.1

    Updating to the latest version of PPOM causes a critical error on my website. I did update a number of plugins and this happened, so I restored the site and then updated each plugin one by one.

    WordPress: V5.8
    Theme: Braga V1.04

    Not sure what other information is needed?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hi @ante1974,

    can you please send me the error log or any detail about the error when updated to version 23?

    I am also having the same issue, however there are no errors in the PHP error_log and the WordPress debug log or written on screen. My theme is a custom theme written specifically for my client and is not based on any commercial theme.

    Deleting this Plugin restores the website to full functionality.

    Thread Starter ante1974

    (@ante1974)

    @nmedia Where would I find the error log?

    Thread Starter ante1974

    (@ante1974)

    @nmedia The only thing I could find:

    #0 {main}
    thrown in ******/wp-content/plugins/hello.php on line 69
    PHP Fatal error: Uncaught Error: Call to undefined function add_action() in *******/wp-content/plugins/hello.php:69

    I’m afraid if I update the plugin again it will cause me to have to restore the site.

    Thread Starter ante1974

    (@ante1974)

    @nmedia – I have just updated the plugin and it caused a critical error again. I couldn’t see anything in the error log in the plugins folder, but in cPanel i see the following:

    `[Fri Aug 27 02:25:44.664219 2021] [lsapi:error] [pid 3728433:tid 140645718804224] [client 37.156.75.77:16881] [host https://www.afrocentralshop.com] Backend fatal error: PHP Fatal error: Uncaught Error: Call to a member function getFromEmailAddress() on null in /*******/afrocentralshop.com/wp-content/plugins/post-smtp/Postman/PostmanWpMail.php:165\nStack trace:\n#0 /home/jg3va88zty16/public_html/afrocentralshop.com/wp-content/plugins/post-smtp/Postman/PostmanWpMail.php(148): PostmanWpMail->createNewMessage()\n#1 /*******/afrocentralshop.com/wp-content/plugins/post-smtp/Postman/PostmanWpMail.php(50): PostmanWpMail->processWpMailCall(‘jg3va88zty16@sx…’, ‘[Afro Central S…’, ‘Hi!\\n\\nSince Word…’, ”, Array)\n#2 /*******/afrocentralshop.com/wp-content/plugins/post-smtp/Postman/PostmanWpMailBinder.php(117): PostmanWpMail->send(‘*******@sx…’, ‘[Afro Central S…’, ‘Hi!\\n\\nSince Word…’, ”, ”)\n#3 /*******/afrocentralshop.com/wp-includes/class-wp-recovery-mode-email-service.php(229): wp_mail(‘*******@sx…’, ‘[Afro Central S…’, ‘Hi!\\n\\nSince Word…’, ”, ”)\n#4 /*******/afr in /home/*******/afrocentralshop.com/wp-content/plugins/post-smtp/Postman/PostmanWpMail.php on line 165\n, referer: https://www.afrocentralshop.com/wp-admin/plugins.php

    However it looks to be unconnected to this plugin, but it is the only error that shows after I tried the update. Could this mean there is a conflict with PostmanWpMail?

    Hi,

    Sorry, but both errors are not related to our PPOM. We don’t use any PostMan related API or code in our plugin.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Critical error when updating to V23.0’ is closed to new replies.