Critical error when updating options

  • Resolved madfatter

    (@madfatter)


    2 years, 1 month ago

    I have a site that throws a critical error when I try to update the options. I made a copy of the site on a different server and the error doesn’t occur. Do you know what might cause this:


    Fatal error: Uncaught Error: Call to undefined function ctype_xdigit() in /hermes/bosnacweb05/bosnacweb05/bosnacweb05ce/b936/nf.cudahca/public_html/wp-content/plugins/redux-framework/redux-core/inc/classes/class-redux-colors.php:205 Stack trace: #0 /public_html/wp-content/plugins/redux-framework/redux-core/inc/classes/class-redux-colors.php(287): Redux_Colors::sanitize_hex(‘ffffff’) #1 /public_html/wp-content/plugins/redux-framework/redux-core/inc/validation/color/class-redux-validation-color.php(42): Redux_Colors::sanitize_color(‘#ffffff’) #2 /public_html/wp-content/plugins/redux-framework/redux-core/inc/classes/class-redux-validate.php(39): Redux_Validation_Color->validate() #3 /public_html/wp-content/plugins/redux-framework/redux-core/inc/classes/class-redux-validation.php(197): in /public_html/wp-content/plugins/redux-framework/redux-core/inc/classes/class-redux-colors.php on line 205

    Server info:

    WordPress version 5.9.5
    Current plugin: Template Library and Redux Framework (version 4.3.21)
    PHP version 7.4.18

    Thanks for any advice.

    • This topic was modified 2 years, 1 month ago by madfatter.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Kev Provance

    (@kprovance)

    You’ll need to contact whoever does support for your web hosting and ask them to enable the PHP ‘ctype’ extension. It’s supposed to be installed and enabled by default. In your case, it isn’t and thus the issue.

    Good luck!

    Thread Starter madfatter

    (@madfatter)

    Thanks for the quick response. That fixed the problem!

Viewing 2 replies - 1 through 2 (of 2 total)
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