Critical Error When Running 2.8.4 Update

  • Resolved codesdnc

    (@codesdnc)


    6 months, 2 weeks ago

    When running the prompted database optimization update with the latest base (2.8.4) and business (1.4.3) plugins installed and activated, the “TRP_Upgrade::trp_migrate_old_slug_to_new_parent_and_translate_slug_table_post_type_and_tax_284” method triggers a class “TRP_Slug_Query” not found error — and indeed, so far as I can tell, there isn’t such a class defined in the base plugin. There is one defined in the business plugin, but it’s not being loaded by the base plugin (and moreover, the failing update isn’t predicated on having the business plugin installed). Did the TRP_Slug_Query class get accidentally removed in a recent update?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author madalin.ungureanu

    (@madalinungureanu)

    Hello,
    Do you have the SEO-Pack addon activated ? If you are not using it you can ignore the database optimization for now, it is only intended for the SEO Pack addon.

    If you have the SEO Pack addon activated can you please open a support ticket here Open Ticket – TranslatePress and write in the title your nickname so I can identify you. We will probably need more information on your part that is more suited to our support platform.

    Thank you and we apologize for the inconvenience!

    We were having the same issue. I activated the SEO Pack addon and ran the database upgrade. It worked fine. Then I deactivated the addon.

    Having same issue

    Plugin Author madalin.ungureanu

    (@madalinungureanu)

    If you are not currently using the SEO Pack addon, you can ignore the upgrade database message, it will be removed in a future update.

    Thread Starter codesdnc

    (@codesdnc)

    Understood. I’ll let the client know.

    Plugin Author madalin.ungureanu

    (@madalinungureanu)

    We momentarily rolled back to version 2.8.3 so no more users that have the paid versions get affected until we release a more robust update. People who updated to 2.8.4 and had no issues, don’t need to do anything. People who experienced problems (it should only have happened to paid users) please open support tickets. Thank You!

Viewing 6 replies - 1 through 6 (of 6 total)
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