Critical error when creating new feed

  • Resolved orvarbg

    (@orvarbg)


    7 months, 1 week ago

    When creating a new feed I get the error message:
    “There has been a critical error on this website. Please check your site admin email inbox for instructions.”.

    I get no email. I just installed the plugin. I’ve cleared cache. The website isn’t in a critical error, I can just hit the back button and I’m back in the create new feed window. The website is running PHP 8.1, Woocommerce 8.7.0 and WordPress 6.5.2.

    Any ideas?

Viewing 1 replies (of 1 total)
  • Plugin Support Jeff Alvarez

    (@superlemon1998)

    hi @orvarbg,

    Can you please pass on the error log so we can check? You can find your error logs in Woocommerce > Status > Logs look for the latest critical error logs and pass the link or file/image

    Usually it’s a conflict. Try disabling all other plugins excluding Woocommerce, Product Feed and have a clean theme like 2021/storefront and install our plugins.

    Check if that setup has issues.

Viewing 1 replies (of 1 total)
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