• It began when suddenly a plugin that sends invoices by email after a transaction is completed, stopped working. We checked the backend – and this showed up

    Other areas also affected – both at the backend and frontend.

    #1 – the page looks like this right now – https://www.curedemy.com/

    But on the backend, while editing on elementor – it looks like this:

    And on the backend, when trying edit user role, the error shows up again:

    The error seems to be expanding. At one point, the entire site showed the same error – and the website was not even opening. I have deactivated most of the plugins right now to bring the website back. If I activate all plugins, the error comes back. I read that if memory limit is affected overall, this error may appear. So, I was trying to figure out the site’s memory limit – through wp-config file, php.ini as well as .htaccess file.

    This is php.ini file.

    This is .htaccess file

    This is wpconfig. It originally did not contain a line of code for memory limit – but I added at the last.

    The issue still remains the same. The below hasn’t changed.

    How to troubleshoot this error? Is this error really about memory limit?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Please try to increase your php memory limit to 1G or contact your hosting provider

    How do you get this “System configuration” view? Depending on this, you could judge how these values are determined in the first place.

    However, it is much more important that you check your hoster’s error log after the critical error. The specific reason for this error should be recognisable there. This does not have to be the memory_limit – it could be something completely different.

    Thread Starter developerscuredemy

    (@developerscuredemy)

    The error log at my hosting provider (siteground) shows this specifically:

    2023-11-28 23:19:36 UTC [apache][:warn] [pid 52117] [client 35.213.147.51:12148] Timeout waiting for output from CGI script /home/u2-h7rh78jpmgzp/www/curedemy.com/public_html/wp-admin/admin-ajax.php

    Unfortunately, the message says little about the actual reason. I would recommend that you contact your hoster’s support team.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Critical Error on Website’ is closed to new replies.