Critical error on Tools and Debug screen

  • Resolved whitelabelcroydon

    (@whitelabelcroydon)


    5 months ago

    Hi,

    Just tried installing this on a website, its counting post correctly and when I use the shortcode it displaying them in the correct order. But when I go to Settings > WordPress Popular Posts then click on Tools or Debug I get the WordPress critical error message:

    There has been a critical error on this website. Please check your site admin email inbox for instructions

    I’ve disabled all plugins and caching plugin to see if its a conflict, but it still comes up. Any ideas? Dont want to run this on a live site yet with that message.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Hector Cabrera

    (@hcabrera)

    Hey @whitelabelcroydon,

    That’s strange. I can’t seem to replicate that.

    Could you please enable the Debug log, then go to the Debug screen again to trigger the error, and come back here with the error details (you’ll find them in /wp-content/debug.log) so I can see what’s causing it?

    Plugin Author Hector Cabrera

    (@hcabrera)

    Since I’m unable to reproduce this and that OP hasn’t replied yet I’m marking this as resolved.

    OP, if you still need help with this please feel free to leave a comment below.

Viewing 2 replies - 1 through 2 (of 2 total)
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