Critical error on qemreport

  • Resolved Marti Rijken

    (@martirijken)


    3 years, 8 months ago

    I am just starting with Quick Event Manager. Setting up a calendar and registration works fine. Next I am trying to list the registrants with a page with only the content [qemreport event=”3191″]. This page produces a critical WordPress error. This is not dependant on the (correct} event number; with any number of even without a number the critical error exist. Any ideas how to proceed?

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Alan Fuller

    (@alanfuller)

    Please provide the actual error message.

    Thread Starter Marti Rijken

    (@martirijken)

    Oké. The error is a general WordPress error in dutch:
    “Er heeft zich een kritieke fout voorgedaan op deze site.”

    Translated:
    “A critical error occurred on this site”

    Plugin Author Alan Fuller

    (@alanfuller)

    I mean the actual error from the error logs, you can get these from your server logs, WordPress normally also emails the site admin with critical errors details.

    Failing that you can get it from debug mode

    Debugging in WordPress

    Thread Starter Marti Rijken

    (@martirijken)

    Thanks. That gives a lot more information:

    [09-Mar-2021 16:55:11 UTC] PHP Fatal error:  Uncaught Error: Call to undefined function qem_extend_show_report() in /home/deb43907/domains/czt.nl/public_html/wp/wp-content/plugins/quick-event-manager/legacy/quick-event-manager.php:61
Stack trace:
#0 /home/deb43907/domains/czt.nl/public_html/wp/wp-includes/shortcodes.php(343): Quick_Event_Manager\Control\Plugin->{closure}(Array, '', 'qemreport')
#1 [internal function]: do_shortcode_tag(Array)
#2 /home/deb43907/domains/czt.nl/public_html/wp/wp-includes/shortcodes.php(218): preg_replace_callback('/\\[(\\[?)(qemrep...', 'do_shortcode_ta...', '[qemreport even...')
#3 /home/deb43907/domains/czt.nl/public_html/wp/wp-includes/class-wp-hook.php(287): do_shortcode('[qemreport even...')
#4 /home/deb43907/domains/czt.nl/public_html/wp/wp-includes/plugin.php(212): WP_Hook->apply_filters('[qemreport even...', Array)
#5 /home/deb43907/domains/czt.nl/public_html/wp/wp-includes/post-template.php(253): apply_filters('the_content', '[qemreport even...')
#6 /home/deb43907/domains/czt.nl/public_html/wp/wp-content/themes/wea in /home/deb43907/domains/czt.nl/public_html/wp/wp-content/plugins/quick-event-manager/legacy/quick-event-manager.php on line 61
    Plugin Author Alan Fuller

    (@alanfuller)

    Thanks I will be able to trace from here

    Thread Starter Marti Rijken

    (@martirijken)

    I have checked if there is a conflict with any other plugin. I have disabled them one by one, but the error remains. Is there any other thing I can do on my side?

    Plugin Author Alan Fuller

    (@alanfuller)

    Ok the issue is simple, the short code [qemreport] is not part of the free version and never has been.

    The reason for the critical error is that the function is not included in the free download, this is a www.remarpro.com rule that they will not host ‘hidden’ premium code.

    Due to an omission the actual shortcode definition was still there – although non functional. But has now been removed totally from the free version.

    Thread Starter Marti Rijken

    (@martirijken)

    That’s a pity, but I understand.
    Thanks for you co?peration.

    Plugin Author Alan Fuller

    (@alanfuller)

    The free version has tons of features and all the registration details are available from the admin side, so I hope the plugin is still useful for you.

Viewing 9 replies - 1 through 9 (of 9 total)
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