Critical Error on AMP pages and Appearance

  • Resolved lucawal

    (@lucawal)


    9 months, 1 week ago

    Hello there!

    I’m encountering an issue that seems to have started after a recent plugin update or the implementation of a sidebar on the desktop version theme. Every AMP page displays the WordPress critical error, and this error also appears in the Appearance → AMP menu. It appears to be an interference with another plugin: when AMP is deactivated, the issue is resolved.

    Depending on the reader theme chosen on AMP, the critical error might not be visible to the user, but it still persists. Since I really like this plugin, I would like to continue using it on the website.

    Here are the details of the error:

    ampwp-0741f45c-ed27-5401-8a07-da6e0932b4c2

    Could you please assist in resolving this issue?

    Thank you for your help.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Milind More

    (@milindmore22)

    Hello @lucawal

    Thank you for reaching out to us, we tried to replicate your site, but we are unable to do so as we don’t have access to some premium plugins and themes.

    We will recommend self debugging using health check and troubleshooting plugin

    To narrow down further, could you use the Health Check & Troubleshooting plugin and enable its troubleshooting mode.

    This mode disables active plugins and switches to a default theme safely since it only affects the experience of the logged-in user.

    We hope this helps!

    Thread Starter lucawal

    (@lucawal)

    Hi Milind,

    Thank you for your response. I’ve followed your instructions, and it seems like Uncode Core, Uncode Wireframes, or Uncode WPBakery Page Builder is causing the issue.

    I’ll reach out to their support team.

    Thanks a lot for your help.

    Plugin Support Milind More

    (@milindmore22)

    @lucawal Glad our suggestion is helpful, I’ll mark this as resolved Open a new support topic if you face further issues, also feel free to leave a plugin review, we would love to hear your feedback.

Viewing 3 replies - 1 through 3 (of 3 total)
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