Critical Error Message

hi @paulietrot

Thank You very much for contacting us and hope you doing well.

Will you please share some screenshots as we can figure out the issue.

How do I attach the screenshots in this forum?

Normally users upload their images to free upload sites and attach here those links.

You can also contact us via https://www.oxilab.org/contact-us/ or https://www.facebook.com/oxilabdev/

The error was caused by Sumo Subscription Plugin. I have forwarded the error report to the developers for review. I attach the error report for your information:

In this case, WordPress caught an error with one of your plugins, SUMO
Subscriptions.

First, visit your website (https://knpayrollplus.com/) and check for
any visible issues. Next, visit the page where the error was caught
(https://knpayrollplus.com/wp-admin/admin.php?page=oxi-accordions-style-view&styleid=1)
and check for any visible issues.

Please contact your host for assistance with investigating this issue further.

If your site appears broken and you can't access your dashboard
normally, WordPress now has a special "recovery mode". This lets you
safely login to your dashboard and investigate further.

https://knpayrollplus.com/login-page/?action=enter_recovery_mode&rm_token=wW0OkLxJAEifL5Arjp7NvU&rm_key=iMnThWkYxA6khRxPGiEfdK

To keep your site safe, this link will expire in 1 day. Don't worry
about that, though: a new link will be emailed to you if the error
occurs again after it expires.

When seeking help with this issue, you may be asked for some of the
following information:
WordPress version 6.1.1
Active theme: Thrive Theme Builder (version 3.14.3)
Current plugin: SUMO Subscriptions (version 14.5)
PHP version 7.4.33

Error Details
=============
An error of type E_ERROR was caused in line 222 of the file
/home/knpaufcz/public_html/wp-content/plugins/sumosubscriptions/includes/class-sumosubs-enqueues.php.
Error message: Uncaught Error: Class 'SUMOSubs_Variation_Data' not
found in /home/knpaufcz/public_html/wp-content/plugins/sumosubscriptions/includes/class-sumosubs-enqueues.php:222
Stack trace:
#0 /home/knpaufcz/public_html/wp-includes/class-wp-hook.php(308):
SUMOSubs_Enqueues::frontend_script('')
#1 /home/knpaufcz/public_html/wp-includes/class-wp-hook.php(332):
WP_Hook->apply_filters(NULL, Array)
#2 /home/knpaufcz/public_html/wp-includes/plugin.php(517):
WP_Hook->do_action(Array)
#3 /home/knpaufcz/public_html/wp-includes/script-loader.php(2180):
do_action('wp_enqueue_scri...')
#4 /home/knpaufcz/public_html/wp-includes/class-wp-hook.php(308):
wp_enqueue_scripts('')
#5 /home/knpaufcz/public_html/wp-includes/class-wp-hook.php(332):
WP_Hook->apply_filters(NULL, Array)
#6 /home/knpaufcz/public_html/wp-includes/plugin.php(517):
WP_Hook->do_action(Array)
#7 /home/knpaufcz/public_html/wp-includes/general-template.php(3043):
do_action('wp_head')
#8 /home/knpaufcz/public_html/wp-content/plugins/accordions-or-faqs/Includes/Frontend.p

Received a fix from the problem plugin developers.

Thanks for your assistance

Hi @paulietrot

Am happy to say as you solved your issues, so I’m going to mark it as Resolved now. Please feel free to open a new one if you have any further questions.

Cheers!