• Resolved Robert van Hall

    (@robert-van-hall)


    Hi,

    I am trying to migrate and update an old website, that is still on WP 5.6.10
    Before I will update anything, I would like to make a backup.
    I installed Updraft Plus on the migrated website, but accessing it gives me critical errors.
    What can I do to get around this?
    Best regards,
    Robert

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support vupdraft

    (@vupdraft)

    Can you ask your hosts for your php error logs so we can see what is generating the critical error?

    Thread Starter Robert van Hall

    (@robert-van-hall)

    In debug mode I get when clicking on the Settings to get to the Updraft Settings:
    Fatal error: Uncaught Error: Call to undefined function mysql_real_escape_string() in /home/robergz427/domains/dronedroom.nl/public_html/wp-content/themes/canvas/functions/admin-interface.php:111 Stack trace: #0 /home/robergz427/domains/dronedroom.nl/public_html/wp-includes/class-wp-hook.php(287): woothemes_add_admin(”) #1 /home/robergz427/domains/dronedroom.nl/public_html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array) #2 /home/robergz427/domains/dronedroom.nl/public_html/wp-includes/plugin.php(484): WP_Hook->do_action(Array) #3 /home/robergz427/domains/dronedroom.nl/public_html/wp-admin/includes/menu.php(155): do_action(‘admin_menu’, ”) #4 /home/robergz427/domains/dronedroom.nl/public_html/wp-admin/menu.php(327): require_once(‘/home/robergz42…’) #5 /home/robergz427/domains/dronedroom.nl/public_html/wp-admin/admin.php(158): require(‘/home/robergz42…’) #6 /home/robergz427/domains/dronedroom.nl/public_html/wp-admin/options-general.php(10): require_once(‘/home/robergz42…’) #7 {main} thrown in /home/robergz427/domains/dronedroom.nl/public_html/wp-content/themes/canvas/functions/admin-interface.php on line 111

    Thread Starter Robert van Hall

    (@robert-van-hall)

    My guess, seeing this error, is that it is a theme thing, when I change from Canvas to a default WP theme, everything is working.
    Need to change the theme, I guess. ??

    Plugin Contributor bcrodua

    (@bcrodua)

    Hi Robert,

    Looking at the log it shows that the issue is coming from your Canvas theme. I would suggest checking if there are any updates or show it to them and they might be able to help resolve the problem.

    Thanks,
    Bryle

Viewing 4 replies - 1 through 4 (of 4 total)
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