Critical error in combination with the Divi theme

  • Resolved manuelschoettle

    (@manuelschoettle)


    1 year, 5 months ago

    Hello all,

    We also have a critical error in combination with the Divi theme when we want to edit an event with the Divi builder.

    Attached is an excerpt from the debug.log file:

    [22-Jun-2023 08:49:23 UTC] PHP Warning:  Array to string conversion in /html/wordpress/wp-includes/formatting.php on line 1098
[22-Jun-2023 08:49:23 UTC] PHP Warning:  Array to string conversion in /html/wordpress/wp-includes/formatting.php on line 1098
[22-Jun-2023 08:49:24 UTC] PHP Deprecated:  Return type of TEC\Events\Custom_Tables\V1\Migration\Reports\Site_Report::jsonSerialize() should either be compatible with JsonSerializable::jsonSerialize(): mixed, or the #[\ReturnTypeWillChange] attribute should be used to temporarily suppress the notice in /html/wordpress/wp-content/plugins/the-events-calendar/src/Events/Custom_Tables/V1/Migration/Reports/Site_Report.php on line 195
[22-Jun-2023 08:49:24 UTC] PHP Deprecated:  Optional parameter $download_url declared before required parameter $js_action is implicitly treated as a required parameter in /html/wordpress/wp-content/plugins/the-events-calendar/common/vendor/vendor-prefixed/stellarwp/installer/src/Installer/Handler/Plugin.php on line 123
[22-Jun-2023 08:49:24 UTC] PHP Deprecated:  Optional parameter $did_action declared before required parameter $js_action is implicitly treated as a required parameter in /html/wordpress/wp-content/plugins/the-events-calendar/common/vendor/vendor-prefixed/stellarwp/installer/src/Installer/Handler/Plugin.php on line 123

    Thank you very much for your help!

    Kind regards,
    Manuel

Viewing 4 replies - 1 through 4 (of 4 total)

  • I am also experiencing this on my client’s Divi site as well. I had chimed in earlier on a different thread about the fatal error. Quick recap: I’m using the latest version of the free versions of Events Calendar and Event Tickets for my client website, and latest version of WordPress 6.2.2 and for days now the site has been hit by the critical error. The latest is that it breaks the entire dedicated “events” page with images overlapping and distorted, and when I actually open an upcoming event and try to purchase a ticket, the user cannot activate the “plus button” to increase the ticket quantity. The counter just remains at 0.

    If there’s even a temporary solution to this, such as downgrading to a specific verified working version of the free versions of Events Calendar and Events Tickets, please let me know, as my client has communicated they are losing money each day this plugin is broken.

    Thanks!

    Plugin Support Darian

    (@d0153)

    Hi @manuelschoettle

    I’m sorry to hear that you’re experiencing a critical error with our plugin. Upon checking the logs you provided, I can only see Warning and Deprecated message. Do you have other logs where we can see the Fatal Errors?

    As for the Deprecated message, it’s due to PHP 8.1+. Please try downgrading to PHP 8.0 or 7.4, and see if that makes a difference.

    Moreover, could you provide the version of the following? This will help me understand how your system is set up. I’d also like to replicate it on my side.

    • PHP
    • WordPress
    • The Events Calendar
    • Theme
    • Divi
    • Event Tickets (if applicable)

    @divipro Please kindly open a separate thread and provide all necessary details about the issue you’re experiencing. This is for us to follow the WP Forum guidelines.

    Thread Starter manuelschoettle

    (@manuelschoettle)

    Hello @d0153,

    after taking a closer look at the debug file, I was able to find the following line:

    [23-Jun-2023 06:13:39 UTC] PHP Fatal error: allowed memory size of 268435456 bytes exhausted (trying to allocate 8581120 bytes) in /html/wordpress/wp-content/themes/Divi/includes/builder/functions.php on line 11168

    So I set the php memory-limit to 1024M, which fixed the error.

    @divipro Maybe this is also the problem with you? If you need help with this, just let me know!

    Kind regards,
    Manu

    Plugin Author Gustavo Bordoni

    (@bordoni)

    I am glad to know it was a memory issue for you @manuelschoettle.

    I am marking this as resolved for now.

Viewing 4 replies - 1 through 4 (of 4 total)
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