Critical Error – help explain debugging log?

  • Resolved daitya

    (@daitya)


    11 months, 3 weeks ago

    Today suddenly encountered the ‘Critical Error’ notice on two of my websites – both are running on the same server, and both are running outdated WP installations (v 5.5.13). No recent changes to the websites.

    What I’ve done so far: Deactivated plugins. Opened wp-config and enabled debugging.

    I cannot make sense of the debugging log. Can anyone here explain it to me?

    I actually suspect that there might have been a recent PHP upgrade on the server (it’s shared hosting), and possibly this could have affected it?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi Daitya
    Your hosting server appears to be missing the php-json module, which is crucial for web application functionalities. Please get in touch with your hosting provider’s support team to install the missing module.

    Thread Starter daitya

    (@daitya)

    Thank you, very helpful.

    Thread Starter daitya

    (@daitya)

    Thanks to Tuhin Ahmed (@2h1n846) the problem has been resolved. Contacted host support, and they discovered that a PHP upgrade on the shared server had impacted the WordPress installation. Have successfully upgraded WordPress, and hosting support reverted PHP to v7.4.

    • This reply was modified 11 months, 3 weeks ago by daitya.

    I am glad your website is back up and running again.
    Enjoy your WordPress journey!

Viewing 4 replies - 1 through 4 (of 4 total)
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