Critical error from widgets

  • Resolved mirko2511

    (@mirko2511)


    3 years ago

    Hello, my first time i have some problems with woocommerc, i hope it will be last ??
    So problem accured when i tryed to edit widgets, first i got errors on widgets admin page, and after that site broked, on E-mail i got warning related to woocommerc, i will paste here what i got.
    When i experienced problem i noticed that upgrade was shown for woocommerc, so i updated it in hope that it will fix the problem but nothing.
    Now my site frontend is kinda broken.
    Can anyone help.
    Thank you.

    Howdy!

Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

In this case, WordPress caught an error with one of your plugins, WooCommerce.

First, visit your website (https://wizard.rs/) and check for any visible issues. Next, visit the page where the error was caught (https://wizard.rs/wp-admin/widgets.php?legacy-widget-preview%5BidBase%5D=media_video&legacy-widget-preview%5Binstance%5D%5Bencoded%5D=YToxMTp7czo3OiJwcmVsb2FkIjtzOjg6Im1ldGFkYXRhIjtzOjQ6Imxvb3AiO2I6MDtzOjc6ImNvbnRlbnQiO3M6MDoiIjtzOjM6Im1wNCI7czowOiIiO3M6MzoibTR2IjtzOjA6IiI7czo0OiJ3ZWJtIjtzOjA6IiI7czozOiJvZ3YiO3M6MDoiIjtzOjM6ImZsdiI7czowOiIiO3M6MTM6ImF0dGFjaG1lbnRfaWQiO2k6MDtzOjM6InVybCI7czoyNzoiaHR0cHM6Ly92aW1lby5jb20vNTY4OTM4MTUzIjtzOjU6InRpdGxlIjtzOjY6IlZpZGVvOiI7fQ%3D%3D&legacy-widget-preview%5Binstance%5D%5Bhash%5D=d7446b00c7e739c6baf4dae41e031a62&legacy-widget-preview%5Binstance%5D%5Braw%5D%5Bpreload%5D=metadata&legacy-widget-preview%5Binstance%5D%5Braw%5D%5Bloop%5D=false&legacy-widget-preview%5Binstance%5D%5Braw%5D%5Bcontent%5D=&legacy-widget-preview%5Binstance%5D%5Braw%5D%5Bmp4%5D=&legacy-widget-preview%5Binstance%5D%5Braw%5D%5Bm4v%5D=&legacy-widget-preview%5Binstance%5D%5Braw%5D%5Bwebm%5D=&legacy-widget-preview%5Binstance%5D%5Braw%5D%5Bogv%5D=&legacy-widget-preview%5Binstance%5D%5Braw%5D%5Bflv%5D=&legacy-widget-preview%5Binstance%5D%5Braw%5D%5Battachment_id%5D=0&legacy-widget-preview%5Binstance%5D%5Braw%5D%5Burl%5D=https%3A%2F%2Fvimeo.com%2F568938153&legacy-widget-preview%5Binstance%5D%5Braw%5D%5Btitle%5D=Video%3A) and check for any visible issues.

Please contact your host for assistance with investigating this issue further.

If your site appears broken and you can't access your dashboard normally, WordPress now has a special "recovery mode". This lets you safely login to your dashboard and investigate further.

When seeking help with this issue, you may be asked for some of the following information:
WordPress version 5.8.1
Current theme: XStore (version 8.0.9)
Current plugin: WooCommerce (version 5.8.0)
PHP version 7.4.25
    • This topic was modified 3 years ago by mirko2511.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter mirko2511

    (@mirko2511)

    Well, i found out that my problem goes stirght from widget page.
    I restored some older backup while site was working, and everything works until i deceide just to open widget page in WP_admin, since i open that page site breaks, and nothing cant fix it, not even disabling all plugings, and that is wierd.
    So my fix for now is, restoring backup, and installing classic widgets plugin, and it seems that it works great like that.

    Abiola Ogodo

    (@oaoyadeyi)

    @mirko2511

    Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    Thread Starter mirko2511

    (@mirko2511)

    Sure, here it is:


    ### WordPress Environment ###

    WordPress address (URL): https://wizard.rs
    Site address (URL): https://wizard.rs
    WC Version: 5.9.0
    REST API Version: ? 5.9.0
    WC Blocks Version: ? 6.1.0
    Action Scheduler Version: ? 3.3.0
    WC Admin Version: ? 2.8.0
    Log Directory Writable: ?
    WP Version: 5.8.2
    WP Multisite: –
    WP Memory Limit: 1 GB
    WP Debug Mode: –
    WP Cron: ?
    Language: en
    External object cache: –

    ### Server Environment ###

    Server Info: LiteSpeed
    PHP Version: 7.4.25
    PHP Post Max Size: 1 GB
    PHP Time Limit: 300
    PHP Max Input Vars: 1000
    cURL Version: 7.71.0
    OpenSSL/1.1.1d

    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.3.31-MariaDB-log-cll-lve
    Max Upload Size: 1 GB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?

    ### Database ###

    WC Database Version: 5.9.0
    WC Database Prefix: wp_
    Total Database Size: 87.58MB
    Database Data Size: 67.64MB
    Database Index Size: 19.94MB
    wp_woocommerce_sessions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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    ### Post Type Counts ###

    attachment: 6823
    condition_group: 20
    custom_css: 1
    customize_changeset: 1
    etheme_portfolio: 116
    frm_form_actions: 2
    frm_styles: 1
    nav_menu_item: 55
    oembed_cache: 5
    page: 144
    popup: 4
    popup_theme: 8
    post: 32
    ppt_viewer: 33
    product: 826
    revision: 1527
    seedprod: 1
    sidebar: 20
    staticblocks: 14
    testimonials: 3
    vc_grid_item: 2
    wpforms: 4
    ywtm_tab: 1

    ### Security ###

    Secure connection (HTTPS): ?
    Hide errors from visitors: ?

    ### Active Plugins (15) ###

    Classic Widgets: by WordPress Contributors – 0.2
    Code Snippets: by Code Snippets Pro – 2.14.2
    Content Aware Sidebars: by Joachim Jensen – DEV Institute – 3.16.2
    XStore Core: by 8theme – 4.0.9
    WPBakery Page Builder: by Michael M – WPBakery.com – 6.7.0
    LiteSpeed Cache: by LiteSpeed Technologies – 4.4.3
    Massive Addons for WPBakery Page Builder: by MassivePixelCreation – 2.4.8
    PDF Embedder: by WP PDF Embedder Team – 4.6.4
    Popup Maker: by Popup Maker – 1.16.2
    Slider Revolution: by ThemePunch – 6.5.9
    SiteOrigin Widgets Bundle: by SiteOrigin – 1.25.1
    WooCommerce: by Automattic – 5.9.0
    Wordfence Security: by Wordfence – 7.5.6
    Yoast SEO: by Team Yoast – 17.5
    WPForms Lite: by WPForms – 1.7.0

    ### Inactive Plugins (2) ###

    Category Order and Taxonomy Terms Order: by Nsp-Code – 1.5.7.7
    Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.1.2

    ### Must Use Plugins (1) ###

    WordPress automation by Installatron: by –

    ### Settings ###

    API Enabled: –
    Force SSL: –
    Currency: RSD (рсд)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

    Connected to WooCommerce.com: –

    ### WC Pages ###

    Shop base: #16 – /shop/
    Cart: #17 – /cart/
    Checkout: #4885 – /checkout/
    My account: #19 – /my-account/
    Terms and conditions: ? Page not set

    ### Theme ###

    Name: XStore
    Version: 8.0.9
    Author URL: https://www.8theme.com
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?

    ### Templates ###

    Overrides: xstore/woocommerce/archive-product.php
    xstore/woocommerce/cart/cart-empty.php
    xstore/woocommerce/cart/cart-item-data.php
    xstore/woocommerce/cart/cart-shipping.php
    xstore/woocommerce/cart/cart.php
    xstore/woocommerce/cart/cross-sells.php
    xstore/woocommerce/cart/mini-cart.php
    xstore/woocommerce/checkout/form-billing.php
    xstore/woocommerce/checkout/form-checkout.php
    xstore/woocommerce/checkout/form-shipping.php
    xstore/woocommerce/checkout/thankyou.php
    xstore/woocommerce/content-product-cat.php
    xstore/woocommerce/content-product.php
    xstore/woocommerce/content-single-product.php
    xstore/woocommerce/content-widget-product.php
    xstore/woocommerce/content-widget-reviews.php
    xstore/woocommerce/global/breadcrumb.php
    xstore/woocommerce/global/form-login.php
    xstore/woocommerce/global/wrapper-end.php
    xstore/woocommerce/global/wrapper-start.php
    xstore/woocommerce/loop/loop-end.php
    xstore/woocommerce/loop/loop-start.php
    xstore/woocommerce/loop/no-products-found.php
    xstore/woocommerce/loop/result-count.php
    xstore/woocommerce/myaccount/dashboard.php
    xstore/woocommerce/myaccount/form-login.php
    xstore/woocommerce/myaccount/navigation.php
    xstore/woocommerce/single-product/add-to-cart/simple.php
    xstore/woocommerce/single-product/meta.php
    xstore/woocommerce/single-product/product-image.php
    xstore/woocommerce/single-product/related.php
    xstore/woocommerce/single-product/tabs/tabs.php
    xstore/woocommerce/single-product/title.php
    xstore/woocommerce/single-product/up-sells.php
    xstore/woocommerce/single-product.php

    ### Action Scheduler ###

    Complete: 367
    Oldest: 2021-10-28 17:39:59 +0000
    Newest: 2021-11-10 19:05:29 +0000

    Pending: 4
    Oldest: 2021-11-11 17:41:41 +0000
    Newest: 2021-11-16 17:39:35 +0000

    ### Status report information ###

    Generated at: 2021-11-10 20:21:34 +01:00
    `

    • This reply was modified 3 years ago by mirko2511.
    • This reply was modified 3 years ago by mirko2511.
    MayKato

    (@maykato)

    Hi @mirko2511

    This kind of problem is usually caused by a conflict with your theme or with another plugin. To determine what’s causing the issue, please temporarily switch your theme back to Storefront and disable all plugins except for WooCommerce. If that resolves the issue, then re-enable plugins one-by-one until you find the one that’s causing the conflict.

    You can find a more detailed explanation on how to do a conflict test here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    MayKato

    (@maykato)

    Hi @mirko2511

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Critical error from widgets’ is closed to new replies.