Critical Error Encountered

  • System details:
    – WordPress version: 5.5.1
    – PHP version: 7.3

    What went wrong
    After installing and activating the Aspose.Word convertor plugin, I created a couple of posts for testing, and used it in bulk actions.

    I obtained a critical error:
    “There has been a critical error on your website. Please check your site admin email inbox for instructions.”

    Error Description sent to the admin email below. Please advise on course of action to rectify this.

    Error Details
    =============
    An error of type E_ERROR was caused in line 119 of the file /home/ditium/public_html/wp3/wp-content/plugins/aspose-doc-exporter/vendor/guzzlehttp/guzzle/src/functions.php. Error message: Uncaught RuntimeException: GuzzleHttp requires cURL, the allow_url_fopen ini setting, or a custom HTTP handler. in /home/ditium/public_html/wp3/wp-content/plugins/aspose-doc-exporter/vendor/guzzlehttp/guzzle/src/functions.php:119
    Stack trace:
    #0 /home/ditium/public_html/wp3/wp-content/plugins/aspose-doc-exporter/vendor/guzzlehttp/guzzle/src/HandlerStack.php(42): GuzzleHttp\choose_handler()
    #1 /home/ditium/public_html/wp3/wp-content/plugins/aspose-doc-exporter/vendor/guzzlehttp/guzzle/src/Client.php(65): GuzzleHttp\HandlerStack::create()
    #2 /home/ditium/public_html/wp3/wp-content/plugins/aspose-doc-exporter/vendor/aspose-cloud/aspose-words-cloud/src/Aspose/Words/WordsApi.php(78): GuzzleHttp\Client->__construct()
    #3 /home/ditium/public_html/wp3/wp-content/plugins/aspose-doc-exporter/src/AsposeWordsExporter/ExportEngine.php(78): Aspose\Words\WordsApi->__construct(‘875775BC-8A52-4…’, ’69f869e481bfde1…’, ‘https://api.asp…’)
    #4 /home/ditium/public_html/wp3/wp-content/plugins/aspose-doc-exporter/src/AsposeWord

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Aspose Cloud Marketplace

    (@asposemarketplace)

    @ivysashar Thank you for trying our plugin.

    It looks like that you are running WordPress in a restricted server environment that does not allow allow_url_fopen feature to work properly. Kindly contact your web hosting provider for removal of restrictions. This should resolve the problem. If the issue persists, please let us know.

    Plugin Support tilalahmad

    (@tilalahmad)

    @ivysashar

    Did you manage to resolve the issue? or still, need any help in this regard? We will be happy to hear from you again.

    • This reply was modified 4 years, 6 months ago by tilalahmad.
Viewing 2 replies - 1 through 2 (of 2 total)
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