Critical error caused by this plugin

  • Hello,

    Please don’t get me wrong. I love your plugin . Unbelievable piece of art! second to none! but it turns my website down and and I’m getting critical error warning. Is there any bug or issue? Please fix it and I’ll update my rating back to 5 stars again.

    Thank you for your hard work!

    Update: Everything works fine now. Thank you!

    • This topic was modified 1 month, 1 week ago by shahvatnak.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author supsystic

    (@supsysticcom)

    Hi, @shahvatnak

    Thank you for your kind words about our plugin!

    We’re truly sorry to hear that you’re experiencing issues.

    To better assist you, could you please provide more details about the problem you’re facing? It would be helpful if you could reach out to us directly through our website’s contact form.

    We’ll do our best to resolve the issue as quickly as possible.

    Thread Starter shahvatnak

    (@shahvatnak)

    I guess it happened when I tried to edit the pop in the setting and the critical error started at this point. After deactivating plugin everything become normal. The best way for you guys to experience this issue is trying to edit the pop multiple times in less than a minute or two and see the error yourselves. I use wordpress 6.6 and Astra theme. Also is it possible to add ” popunder ” option in the plugin as well? it would be really helpful and makes the look of the website much better and completes this great plugin!

    Plugin Author supsystic

    (@supsysticcom)

    The issue you’ve described doesn’t seem to be replicable on our end, and we haven’t received similar reports from other clients.
    To assist you further, we would need more specific details regarding the problem.
    Regarding your suggestion for a new feature, I’ll make sure to pass it along to our development team for consideration.

Viewing 3 replies - 1 through 3 (of 3 total)
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