CRITICAL ERROR! Can’t save a pop up design

  • Resolved aydinyumusak

    (@aydinyumusak)


    3 years ago

    When I attempt to save a pop up, I can’t seem to save ANY design.

    Here’s the error message I get:

    Errors! DOMDocument::loadHTML(): ID input-el-K0ZiaomPgu already defined in Entity, line: 99

    In another one:
    Errors! DOMDocument::loadHTML(): ID input-el-ydSlGTwC10 already defined in Entity, line: 126

    I like your designs, but they don’t work.
    Thanks for your help in advance.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author iClyde

    (@iclyde)

    Hi @aydinyumusak

    The issue was related to a bug with our directory theme.
    I have manually fixed that on your pop-up.

    You should be able to save it correctly.

    Let me know if that works for you as well ??
    Thank you!

    Thread Starter aydinyumusak

    (@aydinyumusak)

    Thank you for quick reply, however I still get an error. Now the problem seems to be in line 72.

    Errors! DOMDocument::loadHTML(): ID input-el-K0ZiaomPgu already defined in Entity, line: 72

    Plugin Author iClyde

    (@iclyde)

    Hi @aydinyumusak

    Didn’t know that it happens to other pop-ups as well, firstly I fixed it only for the one you mentioned in the topic https://mypopups.com/themes/message-in-the-bottle-623-44265/tailor-it.

    Did the same for the rest, in most of the cases you can fix it by yourself.
    You will need to remove duplicated form which shouldn’t (but it is) located in the follow up screen.

    Thread Starter aydinyumusak

    (@aydinyumusak)

    Oh yes! Now that I removed that other form, which I didn’t add, the problem is resolved. Thanks for your help.

    Plugin Author iClyde

    (@iclyde)

    You’re welcome, if you will need any further help let us know! ??

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘CRITICAL ERROR! Can’t save a pop up design’ is closed to new replies.