Critical Error – Can’t Login to Site

  • I got a message saying “There has been a critical error on this website. Please check your site admin email inbox for instructions.”

    But I went to my bluehost admin email inbox and there is nothing there.

    I can’t even get into my site to go to settings or anything like that which Ihave seen recommended on other threads.

    HELP!!

Viewing 1 replies (of 1 total)
  • lisa

    (@contentiskey)

    what was the most recent change or update done?
    there could be a problem with your theme or plugins.
    do you have a recent backup copy of your website (database + files)?
    can you find the file manager area in your bluehost account?

    if you can locate the WP-Content folder in your file manager and temporarily rename the plugins folder (i.e. rename to plugins-off) it will deactivate all plugins. this might be helpful to allow you to login to your WordPress Dashboard for further troubleshooting.

    • This reply was modified 2 years, 5 months ago by lisa.
    • This reply was modified 2 years, 5 months ago by lisa.
Viewing 1 replies (of 1 total)
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