Critical Error – cannot access dashboard or site

  • Resolved edavis10

    (@edavis10)


    10 months ago

    When I try to navigate to my site/dashboard, it says there is a critical error. Looking at the debug log, depicter seems to be the problem. You can see the log here: https://pastebin.com/1R4pDbgt

    The page I need help with: [log in to see the link]

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  • Plugin Author averta

    (@averta)

    @edavis10
    Hello there, I noticed that the screenshot link you provided is invalid. Upon checking your website, I found several errors on your homepage, including HTTP 500 errors. I recommend taking the time to address them first. As for the issue related to Depicter, I suggest turning on debug mode and sending the logged error files here. With these error messages, we can work together to identify the root cause of the problem.

    Plugin Author averta

    (@averta)

    Hi there,
    1 month and no reply so we mark this ticket as a resolved one.
    If still have an issue please open a new ticket

    Regards

Viewing 2 replies - 1 through 2 (of 2 total)
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