Free games for online casino.Enjoy Free 888+200 Daily Legal Bonus

Resolved
(@pjkozlowskijr)
We have a few subscriptions that were supposed to renew over the weekend, but did not do so properly: https://snipboard.io/kfaoCi.jpg.
The subscriptions create a renewal order as expected, but the process fails prior to payment due to a critical error. When checking the logs, the critical error is coming from the WooCommerce Blocks plugin: https://snipboard.io/MpaKlU.jpg.
I’m also able to generate this critical error manually with the following steps (per WooCommerce documentation):
On the existing renewal order, change the status to Cancelled and Update.
Set the subscription status to Active and Update.
Choose Process renewal from the subscription option dropdown.
This will then create a new renewal order, which should process as normal.
Thanks in advance for any help/guidance!
WooCommerce Status:
`
### WordPress Environment ###

WordPress address (URL): https://www.skyhio.com
Site address (URL): https://www.skyhio.com
WC Version: 7.3.0
REST API Version: <img draggable="false" role="img" class="emoji" alt="?" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img> 7.3.0
WC Blocks Version: <img draggable="false" role="img" class="emoji" alt="?" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img> 9.5.0
Action Scheduler Version: <img draggable="false" role="img" class="emoji" alt="?" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img> 3.4.0
Log Directory Writable: <img draggable="false" role="img" class="emoji" alt="?" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img>
WP Version: 6.1.1
WP Multisite: –
WP Memory Limit: 2 GB
WP Debug Mode: –
WP Cron: –
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.32
PHP Post Max Size: 2 GB
PHP Time Limit: 600
PHP Max Input Vars: 16384
cURL Version: 7.29.0
NSS/3.53.1

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.5.16-MariaDB
Max Upload Size: 2 GB
Default Timezone is UTC: <img draggable="false" role="img" class="emoji" alt="?" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img>
fsockopen/cURL: <img draggable="false" role="img" class="emoji" alt="?" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img>
SoapClient: <img draggable="false" role="img" class="emoji" alt="?" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img>
DOMDocument: <img draggable="false" role="img" class="emoji" alt="?" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img>
GZip: <img draggable="false" role="img" class="emoji" alt="?" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img>
Multibyte String: <img draggable="false" role="img" class="emoji" alt="?" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img>
Remote Post: <img draggable="false" role="img" class="emoji" alt="?" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img>
Remote Get: <img draggable="false" role="img" class="emoji" alt="?" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img>

### Database ###

WC Database Version: 7.3.0
WC Database Prefix: wp_
Total Database Size: 2779.90MB
Database Data Size: 1651.55MB
Database Index Size: 1128.35MB
wp_woocommerce_sessions: Data: 16.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_woocommerce_order_items: Data: 39.58MB + Index: 15.55MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 238.80MB + Index: 187.48MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 1.52MB + Index: 1.25MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 2.52MB + Index: 4.55MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_acfw_store_credits: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_actionscheduler_actions: Data: 7.02MB + Index: 11.00MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 5.52MB + Index: 5.03MB + Engine InnoDB
wp_bwf_contact: Data: 7.52MB + Index: 7.98MB + Engine InnoDB
wp_bwf_contact_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_bwf_wc_customers: Data: 6.52MB + Index: 1.92MB + Engine InnoDB
wp_cartflows_ca_cart_abandonment: Data: 133.89MB + Index: 4.52MB + Engine InnoDB
wp_cartflows_ca_email_history: Data: 4.52MB + Index: 6.03MB + Engine InnoDB
wp_cartflows_ca_email_templates: Data: 0.03MB + Index: 0.00MB + Engine InnoDB
wp_cartflows_ca_email_templates_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_check_email_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_commentmeta: Data: 5.52MB + Index: 6.03MB + Engine InnoDB
wp_comments: Data: 155.70MB + Index: 109.33MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_lr_avatax_excise_jurisdictions: Data: 0.33MB + Index: 0.00MB + Engine InnoDB
wp_lr_avatax_excise_transactions: Data: 262.61MB + Index: 0.00MB + Engine InnoDB
wp_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nf3_actions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nf3_action_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nf3_chunks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nf3_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nf3_field_meta: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_nf3_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nf3_form_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nf3_objects: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nf3_object_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nf3_relationships: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nf3_upgrades: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_options: Data: 25.28MB + Index: 2.28MB + Engine InnoDB
wp_postmeta: Data: 515.00MB + Index: 590.00MB + Engine InnoDB
wp_posts: Data: 34.56MB + Index: 19.09MB + Engine InnoDB
wp_refersion_cart_tracking: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_sib_model_contact: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_sib_model_country: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_sib_model_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_sib_model_users: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_snippets: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_stream: Data: 2.02MB + Index: 1.09MB + Engine InnoDB
wp_stream_meta: Data: 3.02MB + Index: 6.05MB + Engine InnoDB
wp_taxjar_record_queue: Data: 8.52MB + Index: 4.52MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 75.61MB + Index: 69.20MB + Engine InnoDB
wp_users: Data: 3.52MB + Index: 4.55MB + Engine InnoDB
wp_wcs_payment_retries: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 5.52MB + Index: 6.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_bundle_lookup: Data: 0.13MB + Index: 0.25MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 33.56MB + Index: 38.09MB + Engine InnoDB
wp_wc_order_stats: Data: 11.52MB + Index: 10.55MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 2.52MB + Index: 3.03MB + Engine InnoDB
wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.06MB + Index: 0.09MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfblockediplog: Data: 0.17MB + Index: 0.00MB + Engine InnoDB
wp_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wfconfig: Data: 0.48MB + Index: 0.00MB + Engine InnoDB
wp_wfco_report_views: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wffilemods: Data: 13.55MB + Index: 0.00MB + Engine InnoDB
wp_wfhits: Data: 1.02MB + Index: 0.22MB + Engine InnoDB
wp_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfissues: Data: 0.06MB + Index: 0.06MB + Engine InnoDB
wp_wfknownfilelist: Data: 7.52MB + Index: 0.00MB + Engine InnoDB
wp_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wflogins: Data: 1.02MB + Index: 0.16MB + Engine InnoDB
wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wfstatus: Data: 0.22MB + Index: 0.13MB + Engine InnoDB
wp_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_bundled_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_bundled_items: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_debug_events: Data: 3.52MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmerge_options: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpml_mails: Data: 0.11MB + Index: 0.00MB + Engine InnoDB
wp_wt_iew_action_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wt_iew_cron: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wt_iew_ftp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wt_iew_mapping_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yoast_indexable: Data: 13.52MB + Index: 10.97MB + Engine InnoDB
wp_yoast_indexable_hierarchy: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_yoast_seo_links: Data: 0.13MB + Index: 0.09MB + Engine InnoDB
wp_yoast_seo_meta: Data: 0.16MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

amn_mi-lite: 1
attachment: 727
blocks: 11
custom_css: 1
customize_changeset: 1
enr_subsc_plan: 4
featured_item: 8
nav_menu_item: 17
nf_sub: 138
oembed_cache: 11
page: 28
post: 12
product: 63
product_variation: 202
revision: 134
seedprod: 1
shop_coupon: 11
shop_order: 113226
shop_order_refund: 1741
shop_subscription: 341
wcp_ruleset: 2235
wpforms: 1

### Security ###

Secure connection (HTTPS): <img draggable="false" role="img" class="emoji" alt="?" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img>
Hide errors from visitors: <img draggable="false" role="img" class="emoji" alt="?" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img>

### Active Plugins (45) ###

Advanced Coupons for WooCommerce Free: by Rymera Web Co – 4.5.2
Age Verification for eCommerce: by AgeChecker.Net – 1.14.0
Avatax Excise: by Built Mighty – 1.0.6
Code Snippets: by Code Snippets Pro – 3.2.2
Coming Soon Page, Maintenance Mode, Landing Pages & WordPress Website Builder by SeedProd: by SeedProd – 6.15.7
Conditional Payments for WooCommerce: by Lauri Karisola / WP Trio – 2.3.2
Customer Reviews for WooCommerce: by CusRev – 5.17.0
Enhancer for WooCommerce Subscriptions: by FantasticPlugins – 3.4
Gift Products For Woocommerce Pro: by Ocean Infotech – 1.0
Klaviyo: by Klaviyo
Inc. – 3.0.7

HubSpot All-In-One Marketing - Forms, Popups, Live Chat: by HubSpot – 10.0.19
Ninja Forms: by Saturday Drive – 3.6.16
reCaptcha for WooCommerce: by I Thirteen Web Solution – 2.39
Route App: by Route – 2.2.4
SMTP2GO - Email Made Easy: by SMTP2GO – 1.4.2
Stream: by XWP – 3.9.2
TaxJar - Sales Tax Automation for WooCommerce: by TaxJar – 4.1.5
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 2.22.25.26

Use Any Font: by Dnesscarkey – 6.2.98
User Role Editor: by Vladimir Garagulya – 4.63.2
Import Export WordPress Users and WooCommerce Customers: by WebToffee – 2.3.7
WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.21
WooCommerce Blocks: by Automattic – 9.5.0
Advanced Order Export For WooCommerce: by AlgolPlus – 3.3.3
WooCommerce Subscriptions Extras: by Moises Heberle – 1.0.23
USPS Simple Shipping for Woocommerce: by dangoodman – 1.8.1
WooCommerce Anti Fraud: by OPMC Australia Pty Ltd – 5.0.0
WooCommerce AvaTax: by Avalara – 2.0.0
Checkout Field Editor for WooCommerce: by ThemeHigh – 3.1.5
WooCommerce Conditional Shipping and Payments: by WooCommerce – 1.14.4
WooCommerce Force Sells: by WooCommerce – 1.1.30 (update to version 1.2.0 is available)
WooCommerce NMI Gateway (Enterprise): by Pledged Plugins – 3.3.3
WooCommerce Google Analytics Integration: by WooCommerce – 1.5.19
WooCommerce Product Bundles: by WooCommerce – 6.17.4
WooCommerce - ShipStation Integration: by WooCommerce – 4.3.2
WooCommerce Subscriptions: by WooCommerce – 4.8.1
WooCommerce Wholesale Lead Capture: by Rymera Web Co – 1.17.3
WooCommerce Wholesale Order Form: by Rymera Web Co – 2.1.1.1
WooCommerce Wholesale Prices Premium: by Rymera Web Co – 1.30
WooCommerce Wholesale Prices: by Rymera Web Co – 2.1.5.1
WooCommerce: by Automattic – 7.3.0
Wordfence Security: by Wordfence – 7.8.2
Yoast SEO: by Team Yoast – 20.0
WP Fastest Cache: by Emre Vona – 1.1.0
WPMerge: by Revmakx – 1.2.9

### Inactive Plugins (1) ###

Network Merchants Inc Gateway for WooCommerce: by PatSaTECH – 1.8.0.2

### Dropin Plugins (1) ###

fatal-error-handler.php: fatal-error-handler.php

### Must Use Plugins (1) ###

Nexcess Managed Apps: by Nexcess – 1.36.0

### Settings ###

API Enabled: <img draggable="false" role="img" class="emoji" alt="?" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img>
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: bundle (bundle)
external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: <img draggable="false" role="img" class="emoji" alt="?" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img>
Enforce Approved Product Download Directories: –
Order datastore: WC_Order_Data_Store_CPT

### WC Pages ###

Shop base: #1726 - /shop/
Cart: #4192 - /cart/
Checkout: #4193 - /checkout/
My account: #4194 - /my-account/
Terms and conditions: #3535 - /terms-of-service/

### Theme ###

Name: Flatsome Child
Version: 3.0
Author URL: 
Child Theme: <img draggable="false" role="img" class="emoji" alt="?" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img>
Parent Theme Name: Flatsome
Parent Theme Version: 3.16.5
Parent Theme Author URL: https://uxthemes.com
WooCommerce Support: <img draggable="false" role="img" class="emoji" alt="?" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img>

### Templates ###

Overrides: flatsome/woocommerce/archive-product.php
flatsome/woocommerce/cart/cart-empty.php
flatsome/woocommerce/cart/cart-shipping.php
flatsome/woocommerce/cart/cart.php
flatsome/woocommerce/checkout/form-checkout.php
flatsome/woocommerce/checkout/form-coupon.php
flatsome/woocommerce/checkout/terms.php
flatsome/woocommerce/checkout/thankyou.php
flatsome/woocommerce/content-product-cat.php
flatsome/woocommerce/content-product.php
flatsome/woocommerce/content-single-product.php
flatsome/woocommerce/content-widget-product.php
flatsome-child/woocommerce/emails/customer-processing-order.php
flatsome/woocommerce/global/breadcrumb.php
flatsome/woocommerce/global/quantity-input.php
flatsome/woocommerce/global/wrapper-end.php
flatsome/woocommerce/global/wrapper-start.php
flatsome/woocommerce/loop/loop-end.php
flatsome/woocommerce/loop/loop-start.php
flatsome/woocommerce/loop/pagination.php
flatsome/woocommerce/loop/rating.php
flatsome/woocommerce/loop/result-count.php
flatsome/woocommerce/loop/sale-flash.php
flatsome/woocommerce/myaccount/form-login.php
flatsome/woocommerce/myaccount/navigation.php
flatsome/woocommerce/notices/error.php
flatsome/woocommerce/notices/notice.php
flatsome/woocommerce/notices/success.php
flatsome/woocommerce/product-searchform.php
flatsome/woocommerce/single-product/photoswipe.php
flatsome/woocommerce/single-product/price.php
flatsome/woocommerce/single-product/product-image.php
flatsome/woocommerce/single-product/product-thumbnails.php
flatsome/woocommerce/single-product/rating.php
flatsome/woocommerce/single-product/related.php
flatsome/woocommerce/single-product/review.php
flatsome/woocommerce/single-product/sale-flash.php
flatsome/woocommerce/single-product/share.php
flatsome/woocommerce/single-product/short-description.php
flatsome/woocommerce/single-product/tabs/tabs.php
flatsome/woocommerce/single-product/title.php
flatsome/woocommerce/single-product/up-sells.php
flatsome/woocommerce/single-product-reviews.php
flatsome/woocommerce/single-product.php
flatsome/woocommerce/content-product_cat.php


### Subscriptions ###

WCS_DEBUG: <img draggable="false" role="img" class="emoji" alt="?" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img> No
Subscriptions Mode: <img draggable="false" role="img" class="emoji" alt="?" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img> Live
Subscriptions Live URL: https://www.skyhio.com
Subscriptions-core Library Version: 5.3.1
Subscription Statuses: wc-active: 41
wc-pending: 51
wc-on-hold: 48
wc-cancelled: 201

WooCommerce Account Connected: <img draggable="false" role="img" class="emoji" alt="?" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img> Yes
Active Product Key: <img draggable="false" role="img" class="emoji" alt="?" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img> Yes
Custom Retry Rules: <img draggable="false" role="img" class="emoji" alt="?" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img> No
Custom Retry Rule Class: <img draggable="false" role="img" class="emoji" alt="?" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img> No
Custom Raw Retry Rule: <img draggable="false" role="img" class="emoji" alt="?" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img> No
Custom Retry Rule: <img draggable="false" role="img" class="emoji" alt="?" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img> No
Retries Migration Status: <img draggable="false" role="img" class="emoji" alt="?" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img> Completed
Report Cache Enabled: <img draggable="false" role="img" class="emoji" alt="?" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img> Yes
Cache Update Failures: <img draggable="false" role="img" class="emoji" alt="?" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img> 0 failure

### Store Setup ###

Country / State: United States (US) — Ohio

### Subscriptions by Payment Gateway ###

NMI: wc-active: 41
wc-cancelled: 115
wc-on-hold: 46
wc-pending: 51

other: wc-cancelled: 86
wc-on-hold: 2


### Payment Gateway Support ###

NMI: subscriptions
products
refunds
subscription_cancellation
subscription_reactivation
subscription_suspension
subscription_amount_changes
subscription_payment_method_change
subscription_payment_method_change_customer
subscription_payment_method_change_admin
subscription_date_changes
multiple_subscriptions
pre-orders
add_payment_method


### Product Bundles ###

Database Version: 6.17.4
Loopback Test: <img draggable="false" role="img" class="emoji" alt="?" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img>
Template Overrides: –

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
settings

Daily Cron: <img draggable="false" role="img" class="emoji" alt="?" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img> Next scheduled: 2023-02-07 06:03:44 -05:00
Options: <img draggable="false" role="img" class="emoji" alt="?" src="https://s.w.org/images/core/emoji/14.0.0/svg/2714.svg"></img>
Notes: 15
Onboarding: completed

### Action Scheduler ###

Complete: 18,166
Oldest: 2023-01-06 15:09:03 +0000
Newest: 2023-02-06 15:07:10 +0000

Failed: 14
Oldest: 2023-02-03 11:00:37 +0000
Newest: 2023-02-05 18:45:42 +0000

Pending: 50
Oldest: 2023-02-06 15:12:15 +0000
Newest: 2023-03-18 17:58:13 +0000


### Status report information ###

Generated at: 2023-02-06 10:08:54 -05:00
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This topic was modified 1 year, 9 months ago by pjkozlowskijr. Reason: Adding additional info/context
This topic was modified 1 year, 9 months ago by pjkozlowskijr. Reason: Fixing typo
Viewing 1 replies (of 1 total)
xue28 (woo-hc)
(@xue28)

1 year, 9 months ago

Hi @pjkozlowskijr

Thanks for reaching out!

We have a few subscriptions that were supposed to renew over the weekend, but did not do so properly: https://snipboard.io/kfaoCi.jpg.

I understand that you are using the premium plugin WooCommerce Subscriptions here.

If you have a valid license with us, can you please open a support request for us to investigate further about your issue?

Meanwhile, I will be marking this thread as resolved since your concern would be best handled by our Happiness Engineers there.

Thanks!
Viewing 1 replies (of 1 total)
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