Critical error brings WooCommerce and admin panel offline

  • Hey!

    We get this error every couple of weeks. I have to reinstall WooCommerce to make the shop work again. After the error occurs the WooCommerce folder is missing files and its missing from the plugin overview.

    Any idea how to fix this issue?

    An error of type E_ERROR was caused in line 172 of the file /home/filmmak/domains/WEBSITE.COM/public_html/wp-content/plugins/woocommerce-eu-vat-assistant/src/embedded-framework/wc-aelia-foundation-classes-embedded/src/lib/classes/base/session/aelia-session-manager.php. Error message: Uncaught Error: Call to undefined function Aelia\WC\wc_site_is_https() in /home/filmmak/domains/WEBSITE.COM/public_html/wp-content/plugins/woocommerce-eu-vat-assistant/src/embedded-framework/wc-aelia-foundation-classes-embedded/src/lib/classes/base/session/aelia-session-manager.php:172
Stack trace:
#0 /home/filmmak/domains/WEBSITE.COM/public_html/wp-content/plugins/woocommerce-eu-vat-assistant/src/embedded-framework/wc-aelia-foundation-classes-embedded/src/lib/classes/base/session/aelia-session-manager.php(192): Aelia\WC\Aelia_SessionManager::use_secure_cookies()
#1 /home/filmmak/domains/WEBSITE.COM/public_html/wp-content/plugins/woocommerce-eu-vat-assistant/src/embedded-framework/wc-aelia-foundation-classes-embedded/src/plugin-main.php(378): Aelia\WC\Aelia_SessionManager::set_cookie('aelia_user_logg...', '/')
#2 /home/filmmak/domains/WEBSITE.COM/public_html/wp-includes/class-wp-hook.php(307): Aelia\WC\WC_AeliaFoundationClasses->wp_login('b2c', Object(WP_User))
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    Thanks!

Viewing 1 replies (of 1 total)
  • Plugin Author Diego

    (@daigo75)

    The EU VAT Assistant reached its end of life in June 2022 and it’s no longer supported. We are keeping it available for users who still use it, and might need to access its code.

    In any case, the error is not caused by the plugin, but by the absence of a core WooCommerce function, called wc_site_is_https(). The error is most likely a symptom of the other error you described, i.e. WooCommerce “missing” files and needing to be reinstalled.

    The corruption of WooCommerce causes the error, not the other way round. We can’t say why this might be happening, but you might want to contact the hosting provider, to check if there could be some issue on the server corrupting the filesystem.

Viewing 1 replies (of 1 total)
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