Critical Error after Update to 12.4

The same happened on my site

Hi,

We sincerely apologize for the inconvenience!
We’re actively working on resolving the issue and will be in touch as soon as it’s fixed.
In the meantime, please deactivate the plugin.

Thank you for your patience and understanding!

Best regards,
Laca from Trustindex

Same thing on my website.

Fatal error	Oct 29, 2024 at 3:41 PM	
PHP Fatal error: Uncaught Error: Call to a member function renderWidgetFrontend() on null in /srv/htdocs/wp-content/plugins/wp-reviews-plugin-for-google/trustindex-plugin.class.php:772 Stack trace: #0 /wordpress/core/6.6.2/wp-includes/shortcodes.php(434): TrustindexPlugin_google->shortcode_func(Array, '', 'trustindex') #1 [internal function]: do_shortcode_tag(Array) #2 /wordpress/core/6.6.2/wp-includes/shortcodes.php(273): preg_replace_callback('/\\[(\\[?)(trusti...', 'do_shortcode_ta...', '[trustindex dat...') #3 /wordpress/core/6.6.2/wp-includes/class-wp-hook.php(324): do_shortcode('[trustindex dat...') #4 /wordpress/core/6.6.2/wp-includes/plugin.php(205): WP_Hook->apply_filters('[trustindex dat...', Array) #5 /srv/htdocs/wp-content/plugins/us-core/templates/elements/vc_column_text.php(41): apply_filters('widget_text_con...', '[trustindex dat...') #6 /srv/htdocs/wp-content/plugins/us-core/functions/shortcodes.php(214): require('/srv/htdocs/wp-...') #7 /wordpress/core/6.6.2/wp-includes/shortcodes.php(434): US_Shortcodes->__call('vc_column_text', Array) #8 [internal function]: do_shortcode_tag(Array) #9 /wordpress/core/6.6.2/wp-includes/shortcodes.php(273): preg_replace_callback('/\\[(\\[?)(ultima...', 'do_shortcode_ta...', '[ultimate_space...') #10 /srv/htdocs/wp-content/plugins/us-core/templates/elements/vc_column.php(114): do_shortcode('[ultimate_space...') #11 /srv/htdocs/wp-content/plugins/us-core/functions/shortcodes.php(214): require('/srv/htdocs/wp-...') #12 /wordpress/core/6.6.2/wp-includes/shortcodes.php(434): US_Shortcodes->__call('vc_column', Array) #13 [internal function]: do_shortcode_tag(Array) #14 /wordpress/core/6.6.2/wp-includes/shortcodes.php(273): preg_replace_callback('/\\[(\\[?)(ultima...', 'do_shortcode_ta...', '[vc_column][ult...') #15 /srv/htdocs/wp-content/plugins/us-core/templates/elements/vc_row.php(437): do_shortcode('[vc_column][ult...') #16 /srv/htdocs/wp-content/plugins/us-core/functions/shortcodes.php(214): require('/srv/htdocs/wp-...') #17 /wordpress/core/6.6.2/wp-includes/shortcodes.php(434): US_Shortcodes->__call('vc_row', Array) #18 [internal function]: do_shortcode_tag(Array) #19 /wordpress/core/6.6.2/wp-includes/shortcodes.php(273): preg_replace_callback('/\\[(\\[?)(produc...', 'do_shortcode_ta...', '[vc_row css="%7...') #20 /wordpress/core/6.6.2/wp-includes/class-wp-hook.php(324): do_shortcode('[vc_row css="%7...') #21 /wordpress/core/6.6.2/wp-includes/plugin.php(205): WP_Hook->apply_filters('[vc_row css="%7...', Array) #22 /srv/htdocs/wp-content/plugins/us-core/templates/single.php(35): apply_filters('the_content', '[vc_row css="%7...') #23 /srv/htdocs/wp-content/plugins/us-core/functions/helpers.php(143): include('/srv/htdocs/wp-...') #24 /srv/htdocs/wp-content/themes/Zephyr/page.php(12): us_load_template('templates/singl...') #25 /wordpress/core/6.6.2/wp-includes/template-loader.php(106): include('/srv/htdocs/wp-...') #26 /wordpress/core/6.6.2/wp-blog-header.php(19): require_once('/wordpress/core...') #27 /wordpress/core/6.6.2/index.php(17): require('/wordpress/core...') #28 {main} thrown in /srv/htdocs/wp-content/plugins/wp-reviews-plugin-for-google/trustindex-plugin.class.php on line 772

Message
PHP Fatal error:  Uncaught Error: Call to a member function renderWidgetFrontend() on null in /srv/htdocs/wp-content/plugins/wp-reviews-plugin-for-google/trustindex-plugin.class.php:772
Stack trace:
#0 /wordpress/core/6.6.2/wp-includes/shortcodes.php(434): TrustindexPlugin_google->shortcode_func(Array, '', 'trustindex')
#1 [internal function]: do_shortcode_tag(Array)
#2 /wordpress/core/6.6.2/wp-includes/shortcodes.php(273): preg_replace_callback('/\\[(\\[?)(trusti...', 'do_shortcode_ta...', '[trustindex dat...')
#3 /wordpress/core/6.6.2/wp-includes/class-wp-hook.php(324): do_shortcode('[trustindex dat...')
#4 /wordpress/core/6.6.2/wp-includes/plugin.php(205): WP_Hook->apply_filters('[trustindex dat...', Array)
#5 /srv/htdocs/wp-content/plugins/us-core/templates/elements/vc_column_text.php(41): apply_filters('widget_text_con...', '[trustindex dat...')
#6 /srv/htdocs/wp-content/plugins/us-core/functions/shortcodes.php(214): require('/srv/htdocs/wp-...')
#7 /wordpress/core/6.6.2/wp-includes/shortcodes.php(434): US_Shortcodes->__call('vc_column_text', Array)
#8 [internal function]: do_shortcode_tag(Array)
#9 /wordpress/core/6.6.2/wp-includes/shortcodes.php(273): preg_replace_callback('/\\[(\\[?)(ultima...', 'do_shortcode_ta...', '[ultimate_space...')
#10 /srv/htdocs/wp-content/plugins/us-core/templates/elements/vc_column.php(114): do_shortcode('[ultimate_space...')
#11 /srv/htdocs/wp-content/plugins/us-core/functions/shortcodes.php(214): require('/srv/htdocs/wp-...')
#12 /wordpress/core/6.6.2/wp-includes/shortcodes.php(434): US_Shortcodes->__call('vc_column', Array)
#13 [internal function]: do_shortcode_tag(Array)
#14 /wordpress/core/6.6.2/wp-includes/shortcodes.php(273): preg_replace_callback('/\\[(\\[?)(ultima...', 'do_shortcode_ta...', '[vc_column][ult...')
#15 /srv/htdocs/wp-content/plugins/us-core/templates/elements/vc_row.php(437): do_shortcode('[vc_column][ult...')
#16 /srv/htdocs/wp-content/plugins/us-core/functions/shortcodes.php(214): require('/srv/htdocs/wp-...')
#17 /wordpress/core/6.6.2/wp-includes/shortcodes.php(434): US_Shortcodes->__call('vc_row', Array)
#18 [internal function]: do_shortcode_tag(Array)
#19 /wordpress/core/6.6.2/wp-includes/shortcodes.php(273): preg_replace_callback('/\\[(\\[?)(produc...', 'do_shortcode_ta...', '[vc_row css="%7...')
#20 /wordpress/core/6.6.2/wp-includes/class-wp-hook.php(324): do_shortcode('[vc_row css="%7...')
#21 /wordpress/core/6.6.2/wp-includes/plugin.php(205): WP_Hook->apply_filters('[vc_row css="%7...', Array)
#22 /srv/htdocs/wp-content/plugins/us-core/templates/single.php(35): apply_filters('the_content', '[vc_row css="%7...')
#23 /srv/htdocs/wp-content/plugins/us-core/functions/helpers.php(143): include('/srv/htdocs/wp-...')
#24 /srv/htdocs/wp-content/themes/Zephyr/page.php(12): us_load_template('templates/singl...')
#25 /wordpress/core/6.6.2/wp-includes/template-loader.php(106): include('/srv/htdocs/wp-...')
#26 /wordpress/core/6.6.2/wp-blog-header.php(19): require_once('/wordpress/core...')
#27 /wordpress/core/6.6.2/index.php(17): require('/wordpress/core...')
#28 {main}
  thrown in /srv/htdocs/wp-content/plugins/wp-reviews-plugin-for-google/trustindex-plugin.class.php on line 772
Timestamp
2024-10-29T13:41:33.000Z
Kind
plugins
Name
wp-reviews-plugin-for-google
File
/srv/htdocs/wp-content/plugins/wp-reviews-plugin-for-google/trustindex-plugin.class.php
Line
772

Same here, I needed to roll back the update. Complete website broke after update.

me too. Where I can find previous plugin release ?

Hi,

We have noticed the same issue, this seems to only affect sites where ‘data-widget-id’ is used…

Using [trustindex no-registration=google] works fine on 12.4, however we have two widgets setup so when using [trustindex data-widget-id=xxxxxxxxx] this causes the site to break.

PHP message: PHP Fatal error:  Uncaught Error: Call to a member function renderWidgetFrontend() on null in /var/www/vhosts/xxxx/httpdocs/wp-content/plugins/wp-reviews-plugin-for-google/trustindex-plugin.class.php:772\nStack trace:\n#0 /var/www/vhosts/xxxx/httpdocs/wp-includes/shortcodes.php(434): TrustindexPlugin_google->shortcode_func()\n#1 [internal function]:

Rolling back to an earlier version 12.2 for now resolves the issue. Hope this helps narrow down the issue.

We sincerely apologize for the inconvenience you may have experienced.
We’ve identified and resolved the issue, and we encourage you to update to version 12.4.1, where this fix has been implemented.

Thank you for your patience and understanding.
If you have any further questions, please don’t hesitate to reach out.

Best regards,
Laca from Trustindex