Critical error after latest update

Okay thanks, so the problem is likely with saving settings.

Do you have any tags / categories you could try editing the sitemap values for, then recheck the table to see if there are entries? That way I can determine if it is a post specific issue or more general.

Also, in your browser, are you able to open developer tools and see if you can spot anything in there, perhaps a javascript error.

So, this is a static site with a Homepage, About page and a Contact page (and a Page Not Found page). No tags or categories, unless the owner adds a blog, which is highly unlikely.

I viewed the page source and, as best as I can tell, it looks normal. I’m not sure how to identify a javascript error. This one goes beyond my knowledge. But you can view source and Inspect, no?

I imagine it’s just the saving setting function…

Please let me know if I can help.

Thanks!
JF

• This reply was modified 2 years, 6 months ago by Josefus Flavius.

Hello. I’m not able to delete your post (or if you can), but you can edit it.

Instead of selecting view source, you select developer tools, then on the console it will usually display errors.

If you could create a test category that would help eliminate it being a more general problem.

If it would be easier, drop me an email via the support form on the website and I can respond to you that way. xmlsitemapgenerator.org/contact.aspx

Thanks, post edited. I’ll do what I can and send you the results directly.

I tried replying via your contact form, but I kept getting a Server Error in ‘/’ Application. from your contact form server.

I removed script code that I had included in my message (there was no way to include a screenshot of the console error report), but I kept getting the server error, maybe unrelated to my message. However, the two errors found via the console had to do with statcounter script and linkeIn script that the review system didn’t like. There were no website related errors, which is a good indication.

On the tags: As I indicated earlier, this is a static website. I don’t have any posts on this site, or a blog setup, so I don’t believe I can add categories. It seems to me that this would also suggest the problem is with the saving function, not with a category-related issue. But here I venture beyond my actual knowledge…

Many thanks for your attention to this!
JF

support at xmlsitemapgenerator.org