• Resolved 119prod

    (@119prod)


    Hello, my site is in critical error after the 2.0 update.

    I had to delete WP GDPR Compliance to get my site back

    Thank you in advance for your help.
    Vincent

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hi,

    Sorry to hear about that.

    Is it possible to send over a PHP error or log file/ the critical error? And your exact PHP / WordPress versions would also help us out a lot.
    We need more information to investigate the issue.

    Thanks in advance.

    Kind regards,
    Van Ons

    Thread Starter 119prod

    (@119prod)

    Thanks Van Ons,
    PHP 7.4.15
    Wordpress 5.8.1

    The error :

    [18-Oct-2021 08:51:05 UTC] PHP Fatal error:  Uncaught Error: Call to undefined function wp_get_current_user() in /home/clients/flpcparis/prod/ipc_paris/wp-includes/capabilities.php:693
    Stack trace:
    #0 /home/clients/flpcparis/prod/ipc_paris/wp-content/plugins/ultimate-member/includes/core/class-access.php(433): current_user_can()
    #1 /home/clients/flpcparis/prod/ipc_paris/wp-includes/class-wp-hook.php(303): um\core\Access->exclude_posts()
    #2 /home/clients/flpcparis/prod/ipc_paris/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters()
    #3 /home/clients/flpcparis/prod/ipc_paris/wp-includes/plugin.php(518): WP_Hook->do_action()
    #4 /home/clients/flpcparis/prod/ipc_paris/wp-includes/class-wp-query.php(1784): do_action_ref_array()
    #5 /home/clients/flpcparis/prod/ipc_paris/wp-includes/class-wp-query.php(3465): WP_Query->get_posts()
    #6 /home/clients/flpcparis/prod/ipc_paris/wp-includes/post.php(2228): WP_Query->query()
    #7 /home/clients/flpcparis/prod/ipc_paris/wp-content/plugins/wp-gdpr-compliance/Integrations/Plugins/ContactForm.php(173): get_posts()
    #8 /ho in /home/clients/flpcparis/prod/ipc_paris/wp-includes/capabilities.php on line 693

    Thanks.
    Vincent

    @119prod Thanks for reporting this. We’ll release a fix asap.

    Hi 119prod,

    A fix has been added to the 2.0.1 version.
    The problem was a collision with the Ultimate Member plugin. Some functions they hooked into caused problems with our contact form integraion.

    Thanks for reporting the issue.

    Kind regards,
    Van Ons

    Thread Starter 119prod

    (@119prod)

    Many thanks. Everything is ok now !
    Vincent

    Hi there. After clicking update on this plugin my site no longer works… can’t even login to the admin section of my site to disable the plugin. Not sure what to do.

    `Warning: require(WPGDPRC.php): failed to open stream: No such file or directory in /home2/rankstud/clients.rankstudy.com/sgb/wp-content/plugins/wp-gdpr-compliance/wp-gdpr-compliance.php on line 55

    Warning: require(WPGDPRC.php): failed to open stream: No such file or directory in /home2/rankstud/clients.rankstudy.com/sgb/wp-content/plugins/wp-gdpr-compliance/wp-gdpr-compliance.php on line 55

    Fatal error: require(): Failed opening required ‘WPGDPRC.php’ (include_path=’.:/opt/cpanel/ea-php71/root/usr/share/pear’) in /home2/rankstud/clients.rankstudy.com/sgb/wp-content/plugins/wp-gdpr-compliance/wp-gdpr-compliance.php on line 55
    There has been a critical error on this website. Please check your site admin email inbox for instructions.

    Hi there. I have the same problem as @barrielocal. I can’t even login to the admin section.

    Warning: require(WPGDPRC.php): failed to open stream: No such file or directory in /volume1/web/wordpress/wp-content/plugins/wp-gdpr-compliance/wp-gdpr-compliance.php on line 55 Fatal error: require(): Failed opening required ‘WPGDPRC.php’ (include_path=’.:/usr/share/pear’) in /volume1/web/wordpress/wp-content/plugins/wp-gdpr-compliance/wp-gdpr-compliance.php on line 55

Viewing 7 replies - 1 through 7 (of 7 total)
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