critical error &#8220;ActionScheduler_Abstract_RecurringSchedule&#8221;

(@omarfpg)

https://docs.woocommerce.com/document/installing-uninstalling-woocommerce/#uninstalling-woocommerce

Thanks for reaching out! We currently provide support in English on the forums. For now, we’ll be replying in English but you’re welcome to continue in your language, if you’d prefer.

Uncaught Error: Class “ActionScheduler_Abstract_RecurringSchedule” not found in /web/htdocs/www.pievedepitti.it/home/wp-content/plugins/woocommerce/packages/action-scheduler/classes/schedules/ActionScheduler_IntervalSchedule.php:6?

Now back to your issue: It appears there might be some missing files in your WooCommerce installation.

Could you please try deleting your WooCommerce plugin and reinstalling the latest version from the plugin’s repo? (Plugins > Add New).

Please keep in mind that uninstalling WooCommerce will not remove any of your products, images, settings, etc.; they will still exist in the database. However, I highly recommend you do this on a staging site first to see if that works for you, or you can consider using a service like?Jetpack. If something goes wrong, you will be able to restore it.

For the staging site, you could ask your hosting provider to create a duplicate of your site, and you can test this procedure there without any worries. You can also consider a plugin like WP Staging to create a staging site quickly.

To know more about this, please feel free to check this article:

Please let us know if the error persists so we can help further.

Thanks!
-OP

Thread Starter

(@pievedepitti)

Hi Omar, actually the woocommerce plugin cannot be deactivated/deleted. I cannot flag it and delete

Plugin Support

ckadenge (woo-hc)

(@ckadenge)

Hello @pievedepitti,

I understand that you’re having trouble with the WooCommerce plugin. If you’re unable to deactivate or delete the plugin directly from your WordPress you can try to manually deactivate the plugin by accessing your site’s files via an FTP client.

Navigate to wp-content/plugins and rename the WooCommerce folder. This will effectively deactivate the plugin. Then, you can try to delete it from your WordPress dashboard again.

I hope this helps

Plugin Support

(@omarfpg)

Hi @pievedepitti, first, could you please share more details as to why you cannot deactivate the plugin? Most likely this is due to plugin dependency, a new feature built in since WordPress 6.5, if you have other plugins that rely on WooCommerce to run, you’d need to deactivate those first. For instance:

Direct link to the image: https://prnt.sc/WAEsRI73hoXW

If this isn’t the case, please share a screenshot of what you see when you try to deactivate it and we’ll help you in how to proceed.

Thanks!
-OP

Thread Starter

(@pievedepitti)

It cannot be deleted if I do not delete all plugins that need it first
this is not an option, as you can easily understand

This reply was modified 6 months, 1 week ago by pievedepitti.
This reply was modified 6 months, 1 week ago by pievedepitti.

Plugin Support

(@omarfpg)

It cannot be deleted if I do not delete al plugin that need it before
this is not an option, as you can easily understand

Thanks for the very quick reply. I thought this was the case, yes. Please know that you can simply deactivate the plugins that depend on WooCommerce, and then delete WooCommerce and reinstall it, then you can activate the other plugins again. There’s no need to fully delete the extra plugins, just deactivating will do!

I hope this helps!
-OP

Thread Starter

(@pievedepitti)

deleting is not possible. all related plugin are deactivated already but woocommerce cannot be deleted. just deactivated

Thread Starter

(@pievedepitti)

https://drive.google.com/file/d/143EfYTRJuIR2W3OfSKv4b3FiohjBh8yt/view?usp=sharing

Plugin Support

(@omarfpg)

Apologies. I just tested this on my test site and deactivated a whopping 7 plugins that depend on WooCommerce and I saw the notice that they must be deleted too for deleting WooCommerce. I hadn’t had the chance to test this new feature until today, so I just learned something new!

Now depending on how many plugins you have this can really be a hassle. To solve your problem, let’s try it from another angle, then. If deleting is not an option, let’s try reinstalling like this, please download the latest version here, then upload this through your WP Admin dashboard. This will replace the current version with the uploaded version.

Direct link to the image: https://prnt.sc/DTPmJZeMsrjI

Please let us know how it goes!
-OP

Thread Starter

(@pievedepitti)

Ok i did it on the staging site. No issues, apparently. but How to check if database problems are solved?

Thread Starter

(@pievedepitti)

it seems that some scheduled woocommerce action is causing the issue. That’s what reports my server provider

Plugin Support

(@omarfpg)

Ok i did it on the staging site. No issues, apparently. but How to check if database problems are solved?

That was a good call, testing on Staging first! I’m glad to learn you’re not finding any issues on stagging anymore.

To be safe, please check for Fatal error logs?(if any) under WooCommerce > Status > Logs. Should you find any, please paste it via https://gist.github.com/?and send the link here.

it seems that some scheduled woocommerce action is causing the issue. That’s what reports my server provider

Can you share more details about this? Are you finding any errors or issues or something that’s not working?

Thanks!
-OP

Thread Starter

(@pievedepitti)

https://gist.github.com/pievedepitti/28f12f1df8b94fb3f2fe108c186d4cdf

Hi, never used Githup so i’m not sure I did it right

19 fatal errors on the living site, actually

This reply was modified 6 months, 1 week ago by pievedepitti.

Plugin Support

Zubair Zahid (woo-hc)

(@doublezed2)

Hello pievedepitti

Thank you for sharing more details.

You worked Github perfectly fine.
The error logs show critical errors in three different plugins.
I had faced a similar problem where random plugins were failing and showing fatal errors.
In that case, the server configuration was at fault, and increasing the Memory Limit fixed it all.

Could you please share the log of 19 fatal errors?
Also, share the site’s System Status Report.
You can find it via WooCommerce > Status.
Select Get system report and then Copy for support.
Then share the report using the same GitHub method you used last time.

With this information, I will be able to diagnose this issue further.
Looking forward to your response. ??

Best regards.

Thread Starter